Lashara Murray
Lakeland
Summary
Equipped with strong investigative and documentation skills developed in high-volume environments. Expertise in fact-gathering, discrepancy analysis, and clear communication of findings. Committed to accuracy and compliance with operational standards.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Fulfillment Associate
Amazon.com Services LLC
Lakeland
08.2022 - Current
- Streamlined order-picking and staging processes while consistently meeting or exceeding daily volume and accuracy goals.
- Investigated workflow discrepancies by reviewing pick errors, damaged inventory, and process deviations, documenting findings, and recommending corrective actions to improve operational efficiency.
- Led onboarding and refresher training, enhancing new-hire proficiency by 20% and reducing outbound error rates.
- Prepared detailed reports summarizing shift performance, safety observations, and operational issues, providing leadership with insights for informed decision-making.
- Validated data in timecards, productivity logs, and inventory systems to ensure accuracy and compliance with SOPs.
- Resolved escalated issues by gathering information, verifying details, and clearly communicating outcomes to associates and leadership to enhance team understanding.
- Recognized for reliability, teamwork, and perfect safety compliance.
Forklift Operator
Publix Inc.
Lakeland
08.2015 - 08.2021
- Operated powered industrial trucks to support replenishment, shipping, and receiving workflows.
- Maintained accurate inventory records, documenting product movement and verifying counts to ensure reliable data in warehouse management systems.
- Investigated stock discrepancies by reviewing logs and checking storage locations, collaborating with inventory teams to resolve issues.
- Ensured FIFO rotation, product integrity, and compliance with safety and storage standards.
- Minimized downtime by identifying issues early and promptly communicating them to supervisors for swift resolution.
Education
High School Diploma -
Mulberry High School
Mulberry, FL08-1997
Skills
- Documentation and reporting
- Policy compliance
- Stakeholder communication
- Root-cause analysis
- Data accuracy verification
- Operational leadership
- Team mentorship
- Workflow optimization
- RF scanner proficiency
- Forklift operation
- Inventory Management
Certification
- Operational Leadership Certificate
Timeline
Fulfillment Associate
Amazon.com Services LLC
08.2022 - Current
Forklift Operator
Publix Inc.
08.2015 - 08.2021
High School Diploma -
Mulberry High School