Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LaShawn Allen

Gywnn Oak,Md.

Summary

To obtain a highly motivated and demanding position that will further enhance my knowledge. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Bus Operator

First Transit
Baltimore, MD
03.2016 - 04.2020
  • Provided safe and reliable transportation for passengers to their destinations.
  • Assisted disabled passengers with boarding and exiting the bus at designated stops.
  • Responded quickly and calmly to emergency situations such as medical emergencies or accidents involving the bus.
  • Followed established protocols for dealing with disruptive passengers or other incidents aboard buses.
  • Provided courteous customer service at all times while interacting with riders and colleagues alike.
  • Observed local laws and regulations governing public transportation operations throughout shifts.
  • Inspected interior of bus after each trip for any lost items left behind by passengers.
  • Documented incidents occurring during shifts including but not limited to accidents, delays, passenger complaints.

Dietary Aide/Cook Supervisor

Future Care-Sandtown
Baltimore, MD
08.2010 - 03.2016
  • Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly.
  • Assisted with scheduling of staff.
  • Stocked supplies in dining areas as needed.
  • Worked closely with dietitians to ensure proper nutrition for each resident and patient.
  • Assisted in menu planning based on resident and patient preferences and dietary requirements.
  • Prepared and served meals according to dietary guidelines.
  • Assisted in the ordering, receiving, storage, and inventory of food items.
  • Ensured that all food was prepared according to established health standards.
  • Kept records of meal service for accurate billing.

IEP Aide

Delta-T Group
Baltimore, MD
08.2009 - 08.2011
  • Provided individualized tutoring to struggling students.
  • Assisted teachers with classroom activities and instruction.
  • Organized materials for the teacher's use in the classroom.
  • Attended staff meetings and professional development sessions.
  • Conducted small group activities to reinforce learning objectives.
  • Collaborated with other aides, teachers, and administrators to develop strategies for student success.
  • Created positive relationships with students through active listening and positive reinforcement of behavior expectations.
  • Monitored student safety while on school grounds or during field trips.
  • Assisted in implementing Individual Education Plans.

Cashier/ Curtesy Clerk

Stop Shop and Save
08.2005 - 12.2009
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Education

Carver Vocational Tech high school -

01.2005

Skills

  • Supervisory Skills
  • Basic Computer Skills
  • Customer Service
  • Meal Planning
  • Time Management
  • Verbal Communication
  • Patient Communication
  • Relationship Building
  • Team Collaboration

Certification

90 Hours Certification Child Care

Timeline

Bus Operator

First Transit
03.2016 - 04.2020

Dietary Aide/Cook Supervisor

Future Care-Sandtown
08.2010 - 03.2016

IEP Aide

Delta-T Group
08.2009 - 08.2011

Cashier/ Curtesy Clerk

Stop Shop and Save
08.2005 - 12.2009

Carver Vocational Tech high school -

LaShawn Allen