LaShawn Boykins
Sacramento,CA
Summary
I have Relaunched several European Wax Centers throughout the California Region.
I Attended "Train the Trainer" Seminar to advance my training skills in becoming a more advanced level trainer.
I've Trained countless new hires throughout the company.
As well as Instructed product knowledge training courses to employees.
I've had the opportunity to Retrain peers on self improving waxing techniques.
Managed peer evaluations and help improve personal goal achievements.
I also Trained alongside a corporate trainer to better my understanding on learning styles and techniques of other employees.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cosmetologist
European Wax Center
08.2016 - Current
- Trained new cosmetologists and estheticians on full body waxing, skincare products, and techniques.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Providing a ultimate wax experience for every guest.
- Knowledgeable on all products and waxing services offered.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Maintained guest concerns on aftercare and designed a long-term product regimen for returning customers.
- Educated guest on proper skin care techniques and ideal products suitable to needs.
- Performed eyebrow shaping and Brazilian waxing to provide symmetry and remove unwanted hair.
- Built strong and lasting rapport with guest through consistent delivery of requested services and exceptional results.
- Developed loyal following of guest by providing high-quality services.
- Answered guest questions about products and services, helped locate merchandise, and promoted key items.
Education
Cosmetology Program -
Sacramento City College
Sacramento, CA02.2008
High School Diploma -
Discovery High School
Sacramento, CA01.2006
Skills
- Standard Waxing Understanding
- Guest Consultations
- Male and Female Hair removal Knowledge
- Outstanding Guest Retention
- Esthetics
- Guest Satisfaction
- Anatomy
- Workflow Efficiency
- Social Skills
- Facials and Skincare Treatments
- Beauty Tool Sanitization
- Guest Loyalty Building
- Build Guest Relationships
- Product Upselling
Accomplishments
- Supervised team of 10 staff members.
- Achieved monthly center goals.
- Most Product sold Certificate.
- Achieved a Highest service per ticket Certificate.
Certification
- Cosmetology State Board Certified
- Employee Onboard Training - (6yrs)
- Sanitation and disinfection
- Covid-19 Health and Safety certified
Timeline
Cosmetologist
European Wax Center
08.2016 - Current
Cosmetology Program -
Sacramento City College
High School Diploma -
Discovery High School
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