Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Personal Information
Languages
Timeline
Generic
Lashawn Huffman

Lashawn Huffman

Columbus,OH

Summary

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.

Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Sales Associate

Kohl's
03.2023 - 02.2024
  • Assisted customers with locating merchandise and completing purchases
  • Processed transactions and returns efficiently
  • Maintained store organization and replenished stock as needed Managed approximately 30 incoming calls, emails and faxes per day from customers.'
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Cashier

Dollar Tree
04.2021 - 03.2023
  • Operated cash registers and handled customer transactions accurately
  • Assisted customers with inquiries and product recommendations
  • Maintained a clean and organized checkout area
  • Greeted customers entering store and responded promptly to customer needs.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Managed approximately 30 incoming calls, emails and faxes per day from customers.
  • Welcomed customers and helped determine their needs.

Picker Packer

Eddie Bauer
12.2018 - 02.2023
  • Scanned packages and moved them to the loading dock for shipment
  • Checked packing slips and other documentation to appropriately box items
  • Used RF scanners to reduce fulfillment errors and improve efficiency
  • Maintained a clean and organized warehouse space
  • Improved efficiency within the team by sharing knowledge of optimal picking routines.
  • Maintained timely updates on workload progress through effective communication with supervisors.
  • Printed 70 labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.

Order Filler

Gap
09.2017 - 12.2019
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled 800 orders quickly to maintain demanding productivity goals.
  • Followed safety protocols to minimize workplace accidents.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.

Assistant Manager

Toys "R" Us
06.2015 - 12.2017
  • Managed daily store operations, including sales, customer service, and team leadership
  • Trained and supervised employees, ensuring adherence to company policies and high service standards
  • Maintained inventory levels and handled restocking, ordering, and merchandising
  • Assisted in scheduling, payroll management, and performance evaluations
  • Resolved 70 customer inquiries and escalated issues to maintain customer satisfaction
  • Increased sales through effective product placement and promotional strategies

Pick and Pack

Plow and Hearth
04.2015 - 08.2017
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked 40+ hours across night, weekend, and holiday shifts.

Education

Associate Degree - Business Management

Columbus State Community College
Columbus, OH
12.2024

Bachelor of Science - Business Management

Strayer University
Nashville, TN
12.2023

High School Diploma -

Dunbar High School
Dayton, OH
05.2016

Skills

  • Inventory Management
  • Order Processing
  • Customer Service
  • Microsoft Word
  • RF Scanner Usage
  • Shipping & Receiving

  • Merchandising
  • Team Leadership
  • Warehouse Distribution
  • Retail Sales
  • Forklift & Pallet Jack Operation

Accomplishments

  • Exceeded monthly quota [number] times.
  • Increased productivity [number]% by implementing several process improvements.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of [Number] in the development of [Project name].

Certification

  • Driver's License
  • Pallet Jack Certification
  • Forklift Certification

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Languages

English
Full Professional

Timeline

Sales Associate

Kohl's
03.2023 - 02.2024

Cashier

Dollar Tree
04.2021 - 03.2023

Picker Packer

Eddie Bauer
12.2018 - 02.2023

Order Filler

Gap
09.2017 - 12.2019

Assistant Manager

Toys "R" Us
06.2015 - 12.2017

Pick and Pack

Plow and Hearth
04.2015 - 08.2017

Bachelor of Science - Business Management

Strayer University

High School Diploma -

Dunbar High School

Associate Degree - Business Management

Columbus State Community College
Lashawn Huffman