Lashawn Jones
Melville,NY
Summary
BSN Nursing Student
Caring and compassionate Student Nurse well-versed in anatomy and physiology, nursing fundamentals, and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Registration Representative
Mercy Hospital Medical Center
Rockville Centre, NY
07.2022 - Current
- Registered patients using electronic health record systems, ensuring data accuracy and compliance with regulations.
- Managed patient inquiries and appointment scheduling, facilitating efficient service delivery.
- Collected and verified insurance information, streamlining the registration process for new patients.
- Provided support to medical staff by maintaining organized patient records and documentation.
- Educated patients on hospital policies and procedures, enhancing overall patient experience.
- Verified insurance coverage to confirm patient coverage for necessary medical services.
Patient Access Emergency Registration
Northshore University Hospital
Manhasset, NY
06.2020 - 07.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
- Collaborated with interdisciplinary teams to resolve registration-related issues promptly.
- Imaged and scanned patient and registration documentation into electronic patient records.
Front Desk Receptionist
City MD
Rockville Centre, NY
09.2019 - 06.2020
- Managed over 50 customer call per day
- Coordinated patient scheduling, ensuring optimal appointment flow and minimal wait times.
- Maintained electronic medical records system, ensuring accuracy and compliance with privacy regulations.
- Trained new front desk staff on operational procedures and customer service standards.
- Resolved patient concerns promptly, enhancing overall satisfaction and retention rates.
Education
Bachelor of Science - Nursing
Mercy College
Dobbs Ferry, NY05-2026
Associate of Science - Criminal Justice
Nassau Community College
Garden City, NY05-2014
High School Diploma -
Hempstead High School
Hempstead, NY06-2008
Skills
- Payment collection
- Insurance verification
- Patient confidentiality
- Patient relations
- Eligibility determination
- Medical terminology
- HIPAA compliance
Certification
Basic Life Support 2025
American Lung Association-Asthma 2026
Mandated Reporter Training- Identifying & Reporting Child Abuse-NYS Office of Children & Family Services- Feb 2026
Timeline
Patient Registration Representative
Mercy Hospital Medical Center
07.2022 - Current
Patient Access Emergency Registration
Northshore University Hospital
06.2020 - 07.2022
Front Desk Receptionist
City MD
09.2019 - 06.2020
Bachelor of Science - Nursing
Mercy College
Associate of Science - Criminal Justice
Nassau Community College
High School Diploma -
Hempstead High School