Experienced office coordinator with healthcare background in scheduling, patient flow, and confidential records. Known for strong administrative support, customer service, and smooth day-to-day operations across clinical and front-desk settings.
Overview
19
19
years of professional experience
Work History
Office Coordinator/Cath Lab Scheduler
UAB St. Vincents East
06.2007 - Current
Coordinated daily office operations, supporting patient flow, scheduling, and department communication.
Scheduled appointments, meetings, and resources while balancing competing priorities and urgent needs.
Managed front-desk correspondence, routing calls, messages, and requests to appropriate staff.
Patient Care Technician
St. Vincent's East Hospital
03.2009 - 05.2019
Assisted patients with bathing, grooming, feeding, and safe mobility.
Maintained clean, stocked patient rooms and organized essential care supplies.
Responded calmly to patient needs while following infection control and safety protocols.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
Maintained clean and safe environment to promote patient safety and comfort.
Assessed patient vital signs and documented accurate observations in medical records.
Collected specimens and prepared samples for laboratory processing.
Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
EKG Technologist
Medical Center East
06.2007 - 03.2009
Prepared patients, explained procedures, and ensured proper lead placement for reliable tracings.
Interpreted rhythm strips and documented results for physician review and clinical follow-up.
Coordinated with nursing and cardiology staff to support timely diagnostic testing.
Maintained EKG equipment, verified calibration, and reported malfunctions promptly.
Education
Associate of Applied Science - Administrative Office Mgt/Medical Asst.
Virginia College At Birmingham
Homewood, AL
09-2003
Skills
Healthcare scheduling
Patient scheduling
Patient coordination
Scheduling coordination
Healthcare operations
Calendar management
Customer service
Supplier management
Timeline
Patient Care Technician
St. Vincent's East Hospital
03.2009 - 05.2019
Office Coordinator/Cath Lab Scheduler
UAB St. Vincents East
06.2007 - Current
EKG Technologist
Medical Center East
06.2007 - 03.2009
Associate of Applied Science - Administrative Office Mgt/Medical Asst.
Cardiac Cath Lab Scheduler/Electrophysiology/Interventional Radiology, Central Supply Distribution Tech for Cath Lab at Kadlec Medical CenterCardiac Cath Lab Scheduler/Electrophysiology/Interventional Radiology, Central Supply Distribution Tech for Cath Lab at Kadlec Medical Center