LaShawna Felts
Warner Robins,United States
Summary
Well-qualified Personal Care worker skilled in delivering top-quality home care support. Effective at ambulating patients, meeting personal grooming needs and administering medications. Detail-oriented in maintaining clean and organized personal areas to support daily living safety. Compassionate caregiver offer 8 years of experience assisting others. Committed to delivering top-notch care, administering medication and maintaining safe environments. Knowledgeable of care documentation practices.
Overview
12
12
years of professional experience
Work History
Staffing Manager
Courageous HomeCare
Macon, GA
09.2022 - Current
- Coordinated diverse temporary staffing assignments, ensuring seamless onboarding and integration processes for new hires.
- Provided exceptional customer service to both clients and candidates throughout the entire placement process by maintaining timely communication channels at all stages of engagement.
- Reviewed applications and resumes to support hiring activities.
- Performed sourcing, interviewing, negotiations and hiring.
- Developed targeted recruiting plans for hard-to-fill positions, resulting in successful placements within tight deadlines.
- Recruited and hired employees for Title of position.
- Partnered with hiring managers to identify workforce needs and develop customized staffing solutions.
- Managed a team of recruiters, providing coaching and development opportunities to improve overall performance and productivity.
Activities Assistant
Roberta Nursing Home
Roberta, GA
01.2022 - 09.2022
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
- Enhanced resident engagement by organizing and leading diverse activities such as arts, crafts, games, and outings.
- Promoted cognitive health by designing mentally stimulating activities such as trivia games, puzzles, and memory exercises.
- Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
- Provided emotional support and companionship to improve quality of life for residents.
- Provided clear communication to staff, residents, and family members regarding upcoming events and any necessary accommodations or modifications needed for participation.
- Communicated with family members and other caregivers to provide updates on well-being and care of residents.
- Engaged residents through events, small groups, and personal attention.
- Scheduled movies, entertainment, and other special events.
Resident Care Aide
Madison Heights
Macon , GA
12.2021 - 01.2022
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Salvage Specialist
GEICO
Macon , Georgia
08.2021 - 11.2021
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
Medical Receptionist
Macon Surgical Associates
Macon, GA
02.2020 - 03.2021
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Helped patients complete necessary medical forms and documentation.
Staffing Coordinator
Courageous Home Care
Macon , GA
05.2019 - 05.2020
- Interviewed, hired and mentored over 25 new personnel and oversaw all staffing operations.
- Developed and facilitated new-hire orientations.
- Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes and supporting documentation.
- Developed guidelines, questionnaires and processes for assessing, interviewing and onboarding phases.
Group Home Manager
Helping Out People Environment
Macon, GA
01.2014 - 05.2019
- Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
- Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
- Offered learning opportunities to help residents develop important life skills.
- Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
Patient Care Technician
Houston Medical Center
Warner Robins, GA
01.2013 - 03.2015
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Collected and transported specimens to prepare for lab testing.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Education
High School Diploma -
Ernest Saloom Academy
Macon, GA05.2003
Skills
- Good Telephone Etiquette
- Problem-Solving
- Critical Thinking
- Training and Development
Timeline
Staffing Manager
Courageous HomeCare
09.2022 - Current
Activities Assistant
Roberta Nursing Home
01.2022 - 09.2022
Resident Care Aide
Madison Heights
12.2021 - 01.2022
Salvage Specialist
GEICO
08.2021 - 11.2021
Medical Receptionist
Macon Surgical Associates
02.2020 - 03.2021
Staffing Coordinator
Courageous Home Care
05.2019 - 05.2020
Group Home Manager
Helping Out People Environment
01.2014 - 05.2019
Patient Care Technician
Houston Medical Center
01.2013 - 03.2015
High School Diploma -
Ernest Saloom Academy