Summary

Overview

Work History

Education

Skills

Timeline

LaShawna Hoston

Homestead,PA

Summary

To obtain a position that offers both professional and personal growth.

Overview

7

7

years of professional experience

Work History

Account Representative

UPMC

01.2019 - Current

Researched billing errors and discrepancies to initiate corrective action.
Researched accounts and completed due diligence to resolve collection problems.
Monitored account receivables to identify trends and proactively address potential issues.
Processed debtor payments and updated accounts to reflect new balance.
Streamlined the collections process for increased efficiency and reduced outstanding debts.
Collaborated with insurance companies to expedite claims processing and secure timely reimbursements.

Patient Service Representative

UPMC Magee Women's Hospital

12.2017 - 01.2019

Managed patient registration process, confirming data accuracy and completeness.
Register Patients
Verify insurance information
Answered incoming calls, scheduled appointments and filed medical records.
Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
Assisted with insurance verification tasks, ensuring accurate billing and timely reimbursement for services rendered.
Took copayments and compiled daily financial records.

Education

Diploma - Medical Billing And Coding

Sanford Brown Institute

Monroeville, PA

07-2013

Skills

Problem-solving
Multitasking
Credit and collections
Problem-solving abilities
Time management

Epic/Medipac
CMS-1500's
HIPPA
Issue investigation
Organization skills

Timeline

Account Representative

UPMC

01.2019 - Current

Patient Service Representative

UPMC Magee Women's Hospital

12.2017 - 01.2019

Diploma - Medical Billing And Coding

Sanford Brown Institute