LaShawnda Colbert
Cleveland
Summary
Dynamic Store Manager with a proven track record at Dollar General, excelling in customer service management and team development. Expert in inventory control and cash handling, enhancing operational efficiency. Recognized for training staff to improve service quality and achieving significant reductions in stock discrepancies. Passionate about delivering exceptional customer experiences.
Overview
17
17
years of professional experience
Work History
Store Manager
Dollar General
07.2009 - Current
- Direct daily operations to ensure optimal store performance and customer satisfaction.
- Manage inventory levels, reducing stock discrepancies through effective organization and monitoring.
- Train and develop team members, enhancing productivity and improving service quality.
- Monitor cash intake and deposit records
- Offers hands on assistance to customers, assess needs and maintain current knowledge of consumer preferences
Cashier
Walgreens
10.2018 - 03.2020
- Processed customer transactions efficiently using POS systems.
- Managed cash register operations, ensuring accurate cash handling and reporting.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Maintained store inventory levels through effective stock management practices.
Education
High School Diploma -
Shaw High School
East Cleveland, OhioSkills
- Store Operations
- Customer service management
- Training and mentoring
- Vendor Performance Monitoring
- Monetary Transactions
Timeline
Cashier
Walgreens
10.2018 - 03.2020
Store Manager
Dollar General
07.2009 - Current
High School Diploma -
Shaw High School