Summary
Overview
Work History
Education
Skills
Timeline
SalesManager

LASHEKA THOMPSON

Chicago,IL

Summary

Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.

Overview

14
14
years of professional experience

Work History

Sales Manager

EMMG
01.2021 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached 10 and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Coached 10 employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.

Data Entry Operator

Select Source International
04.2023 - 08.2023
  • Completed data entry tasks with accuracy and efficiency.
  • Maintained files, records and chronologies of entry activities.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Verified data files prior to entry to maintain high data accuracy.
  • Produced monthly reports with advanced Excel spreadsheet functions.
  • Sent completed entries for evaluation and final approval.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.

Sterile Processing Technician

STERIS
04.2022 - 07.2023
  • Wrapped trays, instrument packs, and sets.
  • Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
  • Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
  • Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
  • Operated specialized equipment using steam, gas and chemical methods to sterilize equipment.
  • Picked instruments and supplies for surgeries.
  • Verified and maintained proper documents and records for sterilization.

Bar & Grill Scheduler/ Event Coordinator

YES
01.2019 - 01.2022
  • Make sure that each shift has the appropriate number of staff working as well as people who are on-call
  • Other duties include approving contracts with staffing agencies, checking time punch records, and reviewing requests for time off.

Activities/Receptionist

Lexington HealthCare of Orland Park
01.2018 - 01.2019
  • Create and handle the logistics for daily, weekly, and monthly events in an effort to engage clients, residents, or patients
  • Speak to participants to get feedback, manage employees, volunteers and resources, and deliver fun, safe events while on time and under budget.

United States Postal Service
01.2013 - 01.2018
  • Operates sorting and other machinery to sort packages
  • Operates vehicles for the purpose of loading email onto trucks
  • Works the front counter of a post office as a clerk to sell stamps, boxes and other items
  • Works with the general public to answer questions at the post office
  • Organizes mail according to address and location before it is provided to the mail carrier who will actually deliver it
  • Weighs packages and applies the correct postage for consumers.

Waitress

01.2010 - 01.2013
  • Serving food and drinks and accommodating every need of customers in a very friendly and courteous manner
  • Greet customers as they enter or leave the restaurant, answer questions, and provide helpful suggestions to customers with regards to food, drinks, and overall customer service
  • Efficiently relay all food orders to the kitchen and or service bar through the POS terminal
  • Present customers the check and accept payment, make the correct change or complete the appropriate change card system.

Education

High School Diploma -

Edwin G Foreman High School
Chicago, IL
06.2010

Skills

  • Monthly Closings
  • Error Verification
  • Transcribing Documents
  • Word Processing
  • Verifying Data Accuracy
  • Spreadsheet Management
  • Data Auditing
  • Records Management
  • Direct Sales
  • Coaching and Mentoring
  • Business Growth and Retention
  • Strategic Networking
  • Employee Performance Evaluations

Timeline

Data Entry Operator

Select Source International
04.2023 - 08.2023

Sterile Processing Technician

STERIS
04.2022 - 07.2023

Sales Manager

EMMG
01.2021 - Current

Bar & Grill Scheduler/ Event Coordinator

YES
01.2019 - 01.2022

Activities/Receptionist

Lexington HealthCare of Orland Park
01.2018 - 01.2019

United States Postal Service
01.2013 - 01.2018

Waitress

01.2010 - 01.2013

High School Diploma -

Edwin G Foreman High School

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LASHEKA THOMPSON