ALEXANDAR CULAKOVSKI
Detroit
Summary
Dynamic sales professional with a proven track record at RPM Freight Systems, excelling in carrier sales negotiation and client relationship management. Adept at implementing sales strategies and cultivating partnerships, I consistently drive results through effective problem-solving and cross-department collaboration, ensuring seamless logistics coordination and customer satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Carrier Sales Representative
RPM Freight Systems
Birmingham
11.2022 - Current
- Collaborated closely with other departments such as operations and finance to ensure smooth order fulfillment processes.
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
- Utilized investigative sales techniques to develop carrier capacity.
- Tracked shipments from pickup to delivery, communicating accurate load information with carrier.
Account Executive
Rocket Mortgage
03.2020 - 09.2022
- Utilized Microsoft Office and CRM software systems to draft and disseminate reports, spreadsheets and other documents.
- Built and established strong relationships with customers, enabling long-term partnerships.
- Used knowledge of company products and services to recommend solutions to customers.
Store Manager
AT&T
03.2019 - 03.2020
- Interviewed and hired prospective employees according to team needs.
- Coordinated employee schedules according to availability and made staffing adjustments to cover shifts.
- Tracked store inventory and ordered new products to prevent shortages.
Assistant Store Manager
AT&T
08.2018 - 03.2019
- Built employee knowledge with training and mentoring.
- Directed employee tasks and time management, improving customer experiences.
- Assisted in recruiting process, hiring and retaining top talent.
Retail Sales Consultant
AT&T
03.2018 - 08.2018
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Assisted with weekly and monthly inventory audits to support store accuracy.
- Used POS system to process sales and refund transactions.
Office Manager
State Farm
Warren
08.2016 - 02.2018
- Evaluated individual and team business performance and identified opportunities for improvement.
- Provided administrative support to management team including preparing reports and presentations.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Sales Representative
State Farm
Warren
03.2016 - 08.2016
- Maintained accurate records of all sales and prospecting activities.
- Negotiated deals and handled complaints or objections.
- Negotiated pricing contracts with customers to maximize profits.
Retail Sales Consultant
T-Mobile
03.2015 - 03.2016
- Built and maintained pipeline that supported monthly, quarterly and annual goals.
- Developed strong relationships with clients to grow business networks.
- Followed up with customers after sales to gain feedback.
Education
Bachelor Of Science (B.S.) - Business Administration
Purdue University
West Lafayette, IN01.2022
High School - Business
Warren Mott High School
Warren, Michigan01.2013
Skills
- Sales Strategies Implementation
- Customer Relationships
- Negotiation and Persuasion
- Monthly Closings
- Partnership Cultivation
- Customer Service and Assistance
- Carrier sales negotiation
- Client relationship management
- Cross-department collaboration
- Logistics coordination
- Problem solving
Certification
- Life and Health Insurance
- Property and Casualty Insurance
References
- Ali Ahmed, Rocket Mortgage, Divisional Vice President, (313) 645-0299, aliahmed@rocketmortgage.com
- Andre Tart, Rocket Mortgage/AT&T, Client Care Specialist, (586) 443-8453, andretart@rocketmortgage.com
- Paul Yatooma, Rocket Mortgage, Vice President Of Sales, (248) 890-7285, paulyatooma@rocketmortgage.com
- Jason Keast, Rocket Mortgage, Account Executive, (616) 299-0028, jasonkeast@rocketmortgage.com
Languages
- Macedonian, Beginner
- English, Native
Timeline
Carrier Sales Representative
RPM Freight Systems
11.2022 - Current
Account Executive
Rocket Mortgage
03.2020 - 09.2022
Store Manager
AT&T
03.2019 - 03.2020
Assistant Store Manager
AT&T
08.2018 - 03.2019
Retail Sales Consultant
AT&T
03.2018 - 08.2018
Office Manager
State Farm
08.2016 - 02.2018
Sales Representative
State Farm
03.2016 - 08.2016
Retail Sales Consultant
T-Mobile
03.2015 - 03.2016
Bachelor Of Science (B.S.) - Business Administration
Purdue University
High School - Business
Warren Mott High School
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