Lashicka Drinkwater
Cordova,TN
Summary
On-Site Manager with extensive experience in managing daily operations and ensuring compliance with safety and sanitation standards. Expertise in staff training, workflow optimization, and client satisfaction, driving improvements in service delivery and operational efficiency.
Overview
12
12
years of professional experience
Work History
Prep Manager
Kaiser Permanente
Ferndale, California
01.2026 - 06.2026
- Managed daily operations for food preparation and delivery services.
- Oversaw staff training on food preparation techniques and equipment usage.
- Ensured compliance with safety and sanitation standards in food handling.
- Coordinated inventory management to maintain adequate stock levels.
- Developed schedules to optimize workflow and staff assignments.
- Collaborated with dietary teams to meet patient nutritional needs.
Business Office Manager
Dove Healthcare
Collierville, TN
10.2024 - 11.2025
On-Site Manager/ Human Resource Rep.
Favorite Healthcare Staffing
Chicago, IL
02.2022 - 10.2024
- Dedicated and seasoned On-Site Manager with over 10 years of experience in overseeing and managing day-to-day operations of crisis and facility based operations.
- Coordinated scheduling, payroll, maintenance, and team relations to enhance client satisfaction and support profitability.
- Managed budgeting, employee relations, and implemented workflow improvement projects to optimize operational processes.
- Demonstrated leadership, effective communication, and strategic problem-solving in managing team dynamics.
- Seeking to leverage my expertise to drive operational efficiency and enhance productivity in a dynamic workforce environment.
Emergency Shelter Manager
Favorite Healthcare Staffing
Ocala, FL
05.2021 - 02.2022
- Oversees the daily operations of the emergency shelter, ensuring the safety and comfort of all occupants.
- Monitored client intake, ensuring accurate records and effective data management for service delivery.
- Coordinated with healthcare facilities, non-profit organizations, and local governments to enhance comprehensive care for occupants.
- Provided crisis intervention and conflict resolution during high-stress situations.
- Provides crisis intervention and conflict resolution as needed.
- Advocated for occupants' needs and rights, fostering a supportive and respectful shelter environment.
Site Coordinator
Favorite Healthcare
Hammond, IN
02.2020 - 04.2021
- Oversaw daily site operations, ensuring smooth and efficient execution of activities.
- Managed staff, scheduling, training, and supervision to maximize productivity and performance.
- Handled day-to-day problem solving and resource management to maintain operational efficiency.
Medical Records Specialist
Saint Francis Hospital
Memphis, TN
09.2016 - 01.2020
- Complied with health and safety regulations by enforcing strict safety standards and protocols.
- Generated regular and accurate reports on site performance for senior leadership to facilitate informed decision-making.
- Fostered positive environment by ensuring customer satisfaction and effectively managing customer feedback.
Patient Intake Coordinator
Saint Francis Hospital
Memphis, TN
05.2014 - 08.2016
- Overseeing the patient intake process to ensure efficiency and accuracy & collecting patient information including medical history, and payment method.
- Liaising with medical staff to schedule appointments and coordinate patient care.
- Verifying patient insurance eligibility and advising on coverage details.
- Documented patient diagnosis and treatment data using hospital coding system to support accurate billing.
- Responding to requests for medical records; process letters and reports and submit them to the appropriate insurer.
- Compiled and updated regular reports on hospital records, tracking changes and identifying missing information.
- Using hospital coding system to document patient diagnosis and treatment data for billing purposes.
- Responding to requests for medical records; process letters and reports and submit them to the appropriate insurer.
- Assisting hospital staff and physicians in retrieving archived patient information.
- Ensured compliance with hospital protocols and procedures during patient intake operations to maintain quality standards.
Education
Bachelor of Science -
Strayer University
Washington, DCSkills
- Food safety
- Sanitation compliance
- Safety standards enforcement
- Food preparation
- Menu planning
- Dietary needs assessment
- Food allergen awareness
- Operational coordination
- Inventory management
- Scheduling
- Time Management
- Staff training
- Cross-training staff
- Team leadership
- Team building
- Team collaboration
- Crisis management
- Emergency response planning
- Risk assessment
- Project management
- Compliance auditing
- BLS
- CPR
- Shelter Manager
Timeline
Prep Manager
Kaiser Permanente
01.2026 - 06.2026
Business Office Manager
Dove Healthcare
10.2024 - 11.2025
On-Site Manager/ Human Resource Rep.
Favorite Healthcare Staffing
02.2022 - 10.2024
Emergency Shelter Manager
Favorite Healthcare Staffing
05.2021 - 02.2022
Site Coordinator
Favorite Healthcare
02.2020 - 04.2021
Medical Records Specialist
Saint Francis Hospital
09.2016 - 01.2020
Patient Intake Coordinator
Saint Francis Hospital
05.2014 - 08.2016
Bachelor of Science -
Strayer University