Summary
Overview
Work History
Education
Skills
Timeline
Server

Lashonda Alexson

Oakland,CA

Summary

Dedicated server with exceptional customer service skills, ensuring guest satisfaction and prompt service delivery. Proven ability to engage customers effectively and resolve concerns swiftly.

Overview

1
1
year of professional experience

Work History

Server

Lakeside Grill & Tavern
04.2025 - 08.2025
  • Provided prompt and attentive service to ensure customer satisfaction.
  • Memorized menu items and daily specials to assist customers effectively.
  • Collaborated with kitchen staff to coordinate timely food delivery.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Crew Member

Dairy Queen
09.2024 - 04.2025
  • Delivered excellent customer service in fast-paced environment, ensuring customer satisfaction and loyalty.
  • Operated cash register efficiently, handling transactions accurately and maintaining balanced drawers.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Assisted other team members to achieve goals.

Education

Bachelor of Arts - Game Development

Academy of Art University
San Francisco, CA
06-2029

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Team collaboration
  • Hospitality service expertise

Timeline

Server

Lakeside Grill & Tavern
04.2025 - 08.2025

Crew Member

Dairy Queen
09.2024 - 04.2025

Bachelor of Arts - Game Development

Academy of Art University
Lashonda Alexson