Lashonda Lassiter
Fayetteville,NC
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
13
13
years of professional experience
Work History
Secretary
Embassy Healthcare
Raeford, North Carolina
07.2019 - Current
- Processed invoices for payment; tracked payments received from vendors and clients.
- Managed calendar reminders for upcoming deadlines or events associated with the office.
- Sorted mail and distributed it to appropriate personnel or departments within the organization.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
Cashier
Bryant Restaurants
Fayetteville, NC
02.2024 - 07.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Stocked shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Performed other duties as assigned by management.
- Followed company security procedures for handling large sums of money.
- Accepted cash and credit card payments, issued receipts and provided change.
Kill Floor
Smithfield
Tar Heel, NC
02.2023 - 01.2024
- Followed safety protocols while operating machines and equipment.
- Communicated with team members regarding tasks assigned during shift.
- Cleaned up work area at end of shift to maintain safe working environment.
- Kept operations area neat and orderly to minimize obstacles.
Peer Support Specialist
Greater Image Health Care
Fayetteville , NC
03.2011 - 04.2018
- Actively listened and responded empathetically when interacting with clients.
- Attended trainings focused on best practices for working with individuals experiencing mental health issues.
- Collaborated with multidisciplinary teams to develop comprehensive care plans for clients.
- Maintained accurate records of client progress through use of electronic medical record system.
- Provided follow-up care after discharge from clinical settings or other programs.
- Provided crisis intervention services to individuals in need of emotional and mental support.
- Educated clients on available community resources that could enhance their quality of life.
Education
GED -
Roanoke Chiwan Community College
Ahoskie01-2001
Some College (No Degree) - Business Administration
Strayer University
Washington, DCSkills
- Customer Assistance
- Cash Register Operation
- Payment Collection
- Cash Handling
- Drawer balancing
- Customer Service
- Customer service excellence
- Written and verbal communication
- Cleaning and sanitizing
- Merchandise Restocking
- Order Taking
- Credit and cash transactions
Timeline
Cashier
Bryant Restaurants
02.2024 - 07.2024
Kill Floor
Smithfield
02.2023 - 01.2024
Secretary
Embassy Healthcare
07.2019 - Current
Peer Support Specialist
Greater Image Health Care
03.2011 - 04.2018
GED -
Roanoke Chiwan Community College
Some College (No Degree) - Business Administration
Strayer University