LaShundra Marshall
Memphis,TN
Summary
Seeking an Administrative position with your great organization to utilize my professional skills and gain additional knowledge. I am committed to providing quality care reflecting positive outcomes that will assist with reaching and maintaining goals.
Professional liaison with strong background in fostering communication and building relationships. Skilled in team collaboration and adept at navigating changing needs to achieve results. Expertise in conflict resolution, project management, and strategic planning. Reliable, adaptable, and focused on driving success through effective partnerships and clear communication.
Overview
8
8
years of professional experience
Work History
Hospice Liaison
Prospero Health
10.2021 - 08.2024
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
- Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
- Maintained up-to-date knowledge of industry trends, sharing insights with colleagues to drive continuous improvement efforts.
- Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
Patient Service Representative, Certified Medical Assistant
Regional One Health
12.2019 - 10.2021
- Schedule patients, Answer phones, Check in patients, Checkout patients
- Verify insurance
- Scan records to chart, fax records
- Collect copays using GE Centricity
- Chart preparations
- Confirm appointments
- Patient Triage, Vital Signs
- Referrals
- Laboratory, Injections, Venipunctures
- Clean & Stock exam rooms
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
Medical Assistant /Front Desk
Mittal Kidney & Dialysis PLLC
05.2018 - 11.2019
- Assist physician with exams, Patient triage, Vital signs, Patient education
- Laboratory procedures, Injections, Venipunctures
- Electronic medical records, Assist with front desk duties as assigned
- Follow up on test results, Referrals, Stock & clean exam rooms
- Schedule patients, Answer phones, Check in patients, Checkout patients
- Verify insurance
- Medical records
- Patient Triage, Vital Signs
- Venipunctures, Injections, Finger sticks
- Clean & Stock exam rooms
GoodLife Medical Center
07.2016 - 04.2018
- Injections, Venipunctures, EKG'
- Patient Triage, Vital Signs, Transcribe
- Referrals
- ABI's, XRay's, Aorta Scans
- Clean & Stock exam rooms
- Earwash
- Assist physician with exams
Education
Medical Office Professional -
Concorde Career College
Memphis, TN05.2018
Medical Assistant -
Concorde Career College
Memphis, TN06.2016
Skills
- CPR Certified
- Clerical Skills/EHR
- Medical Terminology
- ICD/CPT Coding
- OSHA/HIPAA Compliance
- Laboratory Procedures
- Pharmacology
- Injections
- Patient Triage
- Vital Signs
- EKG
- Venipuncture
- Verbal and written communication
- Assertiveness
- Mediation skills
- Representative experience
Credentials
- RMA
- MOP
Timeline
Hospice Liaison
Prospero Health
10.2021 - 08.2024
Patient Service Representative, Certified Medical Assistant
Regional One Health
12.2019 - 10.2021
Medical Assistant /Front Desk
Mittal Kidney & Dialysis PLLC
05.2018 - 11.2019
GoodLife Medical Center
07.2016 - 04.2018
Medical Assistant -
Concorde Career College
Medical Office Professional -
Concorde Career College
Similar Profiles
Johanne MaurissetJohanne Maurisset
RN Case Manager at Prospero HealthRN Case Manager at Prospero Health
Shaveta JohnsonShaveta Johnson
Care Support Specialist at Prospero HealthCare Support Specialist at Prospero Health
Amanda SchultzAmanda Schultz
Clinical Service Manager at Prospero Health Partners Florida IncClinical Service Manager at Prospero Health Partners Florida Inc