Michael Dwyer
Hospice Liaison
Mansfield,OH
Summary
Client-focused Pharmaceutical Sales Representative with 20 years of providing solutions to practitioners, patients and medical community. Solid understanding of formulary system and managed care. Consistently meets and exceeds sales goals. Special knowledge of Cardiovascular, Diabetes, and CNS pharmaceuticals.
Overview
6
6
years of post-secondary education
20
20
years of professional experience
Work History
Hospice Liaison
Amedisys Hospice
Mansfield, OH
07.2019 - Current
- Networked with local hospitals,skilled nursing, physicians and consumers, resulting in establishment of new and lasting partnerships and relationships.
- Utilized knowledge of available resources to help patients select appropriate courses and obtain relevant support.
- Responded to patient concerns and questions with compassionate and knowledgeable service.
- Documented client interactions, sales and pitches delivered in CRM system.
- Prepared and delivered product presentations and answered questions about Amedisys Hospice and Palliative Care to increase sales.
Pharmaceutical Sales Specialist
Sanofi Pharmaceuticals
Mansfield, OH
10.2000 - 07.2019
- Top 1% International Award winner 2006
- Top 5% National Sales Award winner 2005, 2008
- Identified opportunities and developed business cases to introduce new products and features while learning marketing segmentation processes and optimizing product segmentation for positioning, product bundling, and pricing.
- Documented client interactions, sales and pitches delivered in CRM system.
- Tracked company inventory in multiple databases and prepared and filed required clinical documentation and reports.
- Communicated with customers by employing effective selling, listening and negotiation skills while using proper terminology, approved messaging and branded materials.
- Introduced, demonstrated and sold new products and systems effectively.
- Member of Management Training program
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
Education
MBA - Project Management
Ashland University
Ashland, OH 08.2013 - 06.2015
Bachelor of Arts - Media Sales And Management
Kent State University
Kent, OH 08.1992 - 05.1996
Skills
Hospice education
Community Networking
Public speaking
Medical facility knowledge
Quality of life understanding
Payment processing
Business growth and retention
Cold-calling
Medical terminology
Data analysis
Contract negotiations
Strategic Planning
Lead prospecting
Account development
Hospice Care
Relationship-Building
Leadership
Flexible & Adaptable
Timeline
Hospice Liaison
Amedisys Hospice
07.2019 - Current
MBA - Project Management
Ashland University
08.2013 - 06.2015
Pharmaceutical Sales Specialist
Sanofi Pharmaceuticals
10.2000 - 07.2019
Bachelor of Arts - Media Sales And Management
Kent State University
08.1992 - 05.1996