Lucretia T. Lomack

Develop relationships with physicians,hospitals and assisted living and memory care facilities for hospice referrals.

• Served as a key liaison between patients, families, and healthcare providers to ensure seamless communication and appropriate care planning.
• Fostered strong relationships with community partners such as churches, nursing homes, hospitals resulting in increased referrals for hospice services.
• Served as a liaison between hospital departments, facilitating efficient communication and coordination of patient care.
• Established strong partnerships with community resources including hospice providers, home health agencies, and outpatient rehabilitation centers to enhance patient care transitions and discharge planning.

Maintain preferred referral status with doctors office and client groups.

Develop relationships with target physicians,office managers and referral specialist to increase referral volume and reach sales goals.

Develop contracts with local hospitals, assisted living facilities and skilled nursing facilities.

• Obtains new business relationships for referrals to increase revenue
• Maintains current business relationships with referral sources
• Develops relationships with target physicians, office managers and referral specialist to increase referral volume and reach sales goals
• Develops contracts with local hospitals, Assisted Living Facilities, and Skilled Nursing Facilities to increase revenue
• Maintains preferred referral status with current offices and client groups

• Follows up on patient care in local hospitals
• Schedules business meetings and luncheons
• Processes orders for billing
• Organizes and participates in vendor fairs
• Administrative duties: creates and maintains spreadsheets and reports to show payor mix, diagnosis, and frequency of care

• Answer customer questions regarding problems with their accounts
• Contact insurance companies to check status of claim payments and write appeal letters for denial on claim
• Locate and monitor overdue accounts, using computers and a variety of automated systems
• Persuade customers to pay amount due on credit accounts, damage claims, or non-payable checks, or to return merchandise
• Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers
• Authorize drug refills and provide prescription information to pharmacies
• Complete written reports as needed or requested by a physician

• Explain treatment procedures, medications, diets and physicians' instructions to patients
• Help physicians examine and treat patients, handing the instruments and materials or performing such task as giving injections or removing sutures
• Contact medical facilities or departments to schedule patients for test admission
• Collect blood, tissue or other laboratory specimens, log the specimens, and prepare them for testing
• Record patient's medical history, vital statistics and information such as test results in medical records
• Greet and log in patients arriving at office or clinic

• Perform clerical duties such as processing documents and scheduling appointments
• Bathe, groom, shave, dress, or drape patients to prepare them for surgery, treatments, or examinations
• Answer patients call signals
• Administer medications and treatments, such as catheterizations, suppositories, irrigations, enemas, massages, and douches, as directed by a physician or nurse
• Set up equipment such as oxygen tents, portable x-ray machines, and overhead irrigation bottles
• Provide patients care by supplying and emptying bed pans, applying dressing and supervising exercise routines
• Turn and reposition bedridden patients, alone or with assistance to prevent bed sores
• Observe patients' conditions, measuring and recording food and liquid intake and output, vital signs and report changes to professional staff

• Answer signal lights, bells, or intercom system to determine patient needs
• Bathe, groom, shave, dress, or drape patients to prepare them for surgery, treatments, or examinations
• Collect food trays and feed patients who are unable to feed themselves
• Transport patients using wheelchair or wheeled cart or assist patients to walk
• Administer medications and treatments, such as catheterizations, suppositories, irrigations, enemas, massages, and douches, as directed by a physician or nurse
• Provide patients care by supplying and emptying bed pans, applying dressing and supervising exercise routines
• Turn and reposition bedridden patients, alone with assistance to prevent bed sores
• Observe patients' conditions, measuring and recording food and liquid intake and output, vital signs and report changes to professional staff