LaStar Farmer

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.

7Greeted guests in with friendliness and professionalism.

• Provided exceptional customer service, addressing inquiries promptly and professionally.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Managed 7-10 incoming calls and directed them to appropriate departments for timely resolutions.
• Maintained accurate records with diligent data entry, ensuring information was up-to-date and easily accessible.
• Developed positive relationships with clients through excellent interpersonal skills during phone conversations or face-to-face interactions.
• Improved office efficiency by organizing and streamlining filing systems.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.