LaSwan Bates
Lake Charles,LA
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
4
4
years of professional experience
Work History
Package Handler
Fed Ex Ground
Lake Charles
07.2024 - Current
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Inspected packages for damages or defects and recorded any issues found.
- Organized packages according to type, size, destination, and other specifications.
Patient Access Representative
Lake Charles Memorial Health System
Lake Charles, LA
01.2023 - 07.2024
- Greeted patients and visitors in a courteous and professional manner.
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
- Verified insurance coverage for services provided by the facility.
Store Manager
Murphy USA
Sulphur, LA
10.2020 - 02.2023
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
Education
GED -
Parkview Baptize School
Sulphur, LA05-2009
Skills
- Management
- Customer Service
- Sales
- Files
- Data Storage
Timeline
Package Handler
Fed Ex Ground
07.2024 - Current
Patient Access Representative
Lake Charles Memorial Health System
01.2023 - 07.2024
Store Manager
Murphy USA
10.2020 - 02.2023
GED -
Parkview Baptize School