LaTania Edwards
Killeen,TX
Summary
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.
Overview
16
16
years of professional experience
Work History
Pharmacy Technician
AdventHealth Outpatient Pharmacy
Killeen, Texas
03.2021 - Current
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Managed filing of prescriptions, both electronically and manually.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Verified accuracy of medication labels before they were dispensed to customers.
- Received payment from customers and processed credit card transactions when necessary.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Restocked shelves with new supplies of medications as needed.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Assisted in training new employees on pharmacy procedures.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
Pharmacy Technician 2
Gus Drugs
Georgetown , TX
01.2019 - 03.2021
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
Pharmacy Technician Specialist
Baylor Scott & White
Killeen, TX
05.2009 - 01.2019
- Assisted pharmacists in preparing prescription labels with proper instructions for use.
- Provided advice to customers on usage, side effects and dosage of prescribed medications.
- Answered customer inquiries regarding their medications or other health-related topics.
- Ordered pharmaceutical supplies when necessary to ensure availability of needed products.
- Participated in the training of new pharmacy technicians and interns.
- Operated cash registers to process payments from patients purchasing over-the-counter items.
- Filled bottles with prescribed medications and typed and affixed labels on containers.
- Performed administrative duties such as answering phones, greeting customers, filing documents.
- Ensured compliance with federal regulations related to controlled substances.
- Processed insurance claims forms for reimbursement purposes.
- Participated in continuing education programs on current developments in pharmacy practice.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
Education
Associate of Applied Science - Pharmacy Technology
Brown Mackie College
Louisville, KY11-2008
Skills
- Medication Dispensing
- Supply Restocking
- Drug Inventory Management
- Drug Inventory Control
- Proper labeling
- Order Verification
- Billing support
- Prescription Filling
- Insurance Billing
- Processing payments
- Patient confidentiality
- Resolving customer issues
- Answering customer questions
- Interpreting and Processing Medication Orders
- Ordering and stocking medications
- HIPAA
- Problem-solving skills
- Point of sale systems proficiency
- Team Collaboration
- Receiving incoming supplies
Timeline
Pharmacy Technician
AdventHealth Outpatient Pharmacy
03.2021 - Current
Pharmacy Technician 2
Gus Drugs
01.2019 - 03.2021
Pharmacy Technician Specialist
Baylor Scott & White
05.2009 - 01.2019
Associate of Applied Science - Pharmacy Technology
Brown Mackie College
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