Latanya Harris
Baltimore,Maryland
Summary
Adept at leading security teams with a proven track record at Horseshoe Casino, I excel in CCTV monitoring and team leadership. My experience includes enhancing safety protocols and efficiently managing staff, resulting in a significant reduction of security incidents. Skilled in staff training and security procedures, I bring a strong focus on achieving safety objectives. Committed safety leader aiming to fulfill a Security Supervisor opportunity in which honesty and integrity will be highly valued. Well-versed in emergency protocols and basic first-aid. Pragmatic and professional in all situations.
Overview
24
24
years of professional experience
Work History
Security Supervisor
Horseshoe Casino
09.2020 - Current
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Responded swiftly to security incidents and effectively resolved security issues.
- Supervised team of [Number] security personnel during shift.
- Kept team compliant with security protocols and appearance standards.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
Dual Rate Supervisor
Horseshoe Casino
11.2019 - Current
- Conducted regular patrols of facility to detect and deter security threats.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Supervised team of [Number] security personnel during shift.
- Kept team compliant with security protocols and appearance standards.
Security Dispatcher/Ambassador
Horseshoe Casino
02.2019 - Current
- Operated and monitored fire alarm and security CCTV systems to maintain building safety.
- Contacted police, fire and ambulance in emergency situations to coordinate proper response.
- Leveraged two-way radio or telephone to dispatch security officers or other personnel.
- Reduced false alarms by accurately verifying alarm activations through CCTV monitoring and communication with site personnel.
- Operated multi-line telephone system, prioritized calls and initiated appropriate action based on incident type and importance.
- Maintained accurate records of dispatched calls, ensuring timely follow-up on pending issues and seamless shift transitions.
Supversior
Crown Food
06.2017 - 05.2020
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Promote a positive atmosphere while also being responsible for providing ongoing guidance and support to employees
- Make sure employees have the appropriate tools or product to be most successful at their locations.'Ensure that the beginning, ending inventory and money is accurate at the end of each shift
- Verify all stand paperwork to insure accuracy before the end of each shift
- Answer or resolve any guesting or concerns customers may have and remain professional at all times
Count Room Rep
Horseshoe Casino
04.2018 - 02.2019
- Count, sort and organize all money, coupons, chips and paperwork from the drop boxes. Insert and remove currency from counting machines. Scrap and hand stamp all money bundles.
- Responsible for the loading, replenishment and simple maintenance of all ticket redemption kiosks.
- Total all cash, chips and coupons by shift and day/date and entre it into the computer
- Scan count documents for audit purposes.
- Prepare count documentation, verify count accuracy and transfer funds to the cashier department.
- Complete all paperwork accurately.
Correctional Officer
Baltimore County Detention Center
01.2005 - 06.2017
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Observed behavior of residents individually and in groups.
- Completed intake paperwork, fingerprints, and searches.
- Enforced rules and regulations to maintain order among inmates.
- Conducted security checks of inmates and living areas.
- Supervised inmates during meals, recreation and other activities.
- Transported inmates to and from court hearings, medical appointments and other locations.
Correctional Officer
Baltimore Central Booking and Intake Center
02.2000 - 01.2005
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Observed behavior of residents individually and in groups.
- Enforced rules and regulations to maintain order among inmates.
- Conducted security checks of inmates and living areas.
- Supervised inmates during meals, recreation and other activities.
Education
High School Diploma -
Mergenthaler Vocational Technical High School
Baltimore, MDSkills
- Team Leadership
- CCTV Monitoring
- Staff Management
- Security personnel training
- Safety and security procedures
Timeline
Security Supervisor
Horseshoe Casino
09.2020 - Current
Dual Rate Supervisor
Horseshoe Casino
11.2019 - Current
Security Dispatcher/Ambassador
Horseshoe Casino
02.2019 - Current
Count Room Rep
Horseshoe Casino
04.2018 - 02.2019
Supversior
Crown Food
06.2017 - 05.2020
Correctional Officer
Baltimore County Detention Center
01.2005 - 06.2017
Correctional Officer
Baltimore Central Booking and Intake Center
02.2000 - 01.2005
High School Diploma -
Mergenthaler Vocational Technical High School