Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline
Generic

Latanya Roper

Sarasota,FL

Summary

Experienced and skillful customer service professional.

Professional caregiver with solid experience providing compassionate and efficient in-home support. Skilled in medication management, personal care, and patient mobility, ensuring optimal comfort and safety. Strong collaborator, adaptable to changing needs, and consistently reliable in delivering high-quality care.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Home Health Aide

NurseCore
06.2025 - Current
  • Provided personal care assistance to clients, enhancing comfort and quality of life.
  • Administered medications and monitored vital signs to ensure health compliance.
  • Assisted with daily living activities, promoting independence among clients.
  • Developed individualized care plans in collaboration with healthcare professionals.
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.

House Cleaner

Emanuel Cleaning
10.2019 - Current
  • Cleaning residential, commercial and office space. Dusting, vacuuming, sweep and mopping etc.

Direct Support Professional

Sevita
08.2024 - 04.2025
  • Facilitated daily living activities to enhance client independence and quality of life.
  • Developed personalized care plans in collaboration with healthcare professionals and family members.
  • Implemented behavior management strategies to promote positive interactions and social skills.
  • Trained and mentored new staff on best practices in direct support services and client engagement.
  • Monitored client progress, documenting observations to inform adjustments in care plans as needed.

DSP (Direct Support Professional)

Mosaic
07.2023 - 11.2023
  • Showering clients, cooking, light cleaning, taking clients to Doctor appointments, outdoor activities etc
  • Developed individualized support plans for clients to enhance daily living skills.
  • Implemented behavioral strategies to promote positive interactions and community engagement.
  • Trained new staff on best practices for client care and safety protocols.

Home Health Aide

AllStat Home Health
07.2020 - 09.2022
  • Taking clients to Dr. Appointments, shopping, help getting dressed, light housekeeping etc
  • Implemented improvements in care routines, resulting in enhanced client satisfaction and well-being.
  • Communicated effectively with families regarding client progress and care needs.

Dietary Aide/Cook

Rosewood Care Center
11.2018 - 09.2019
  • Arranging meals for residents according to their diet cards. Setting/cleaning tables prior to breakfast, lunch and Dinner. Fixing trays, Washing dishes, sweeping, mopping etc. Making thickened liquids if needed, passing snacks.

Food Prep/Cook

Kishwaukee Tap
03.2017 - 01.2018
  • Clean food preparation equipment, work areas, and counters or tables. Grill, cook, and fry foods such as french fries, eggs, and pancakes. Sweeping, mopping.

Call Service Representative

The Connection
02.2016 - 03.2017
  • Responsible for handling the needs and request of customers on a daily basis.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Responsible also for helping clients unlock and reactivate accounts.

Front Desk Clerk

Motel 6
08.2014 - 01.2016
  • Responsibilities included, checking quests in and out of the hotel, responding to customers request and light housekeeping.

Assembler

Southern Imperial
07.2011 - 06.2013
  • Responsible for assembling magazine racks, working with a team, following instructions, and miscellaneous tasks daily.

Cashier

Walgreens
09.2000 - 12.2002

Education

High school diploma -

Harper High School
Chicago, IL
06.2000

Skills

  • Customer Service
  • Patient care
  • Personal Service
  • Active Listening
  • Cooking
  • Client Detailed
  • Housekeeping
  • Cleaning
  • Hospitality
  • Cash Register
  • Communications
  • Residential Cleaning
  • Dietary Aide Experience
  • Home Care
  • Commercial Cleaning
  • Communication skills
  • English
  • Phone etiquette
  • Data entry
  • Computer skills
  • Meal preparation
  • Vital signs monitoring
  • Personal hygiene assistance
  • Behavioral support
  • Medication administration
  • Behavior redirection
  • Home care aide
  • HIPAA compliance
  • CPR/AED
  • Home health aide (HHA)
  • Documentation and reporting
  • Special needs care
  • Activities of daily living (adls)

Certification

  • CPR Certification August 2024 to August 2026
  • Driver's License March 2021 to December 2029


Assessments

  • Customer service — Proficient December 2019
  • Identifying and resolving common customer issues.
  • Full results: Proficient
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Timeline

Home Health Aide

NurseCore
06.2025 - Current

Direct Support Professional

Sevita
08.2024 - 04.2025

DSP (Direct Support Professional)

Mosaic
07.2023 - 11.2023

Home Health Aide

AllStat Home Health
07.2020 - 09.2022

House Cleaner

Emanuel Cleaning
10.2019 - Current

Dietary Aide/Cook

Rosewood Care Center
11.2018 - 09.2019

Food Prep/Cook

Kishwaukee Tap
03.2017 - 01.2018

Call Service Representative

The Connection
02.2016 - 03.2017

Front Desk Clerk

Motel 6
08.2014 - 01.2016

Assembler

Southern Imperial
07.2011 - 06.2013

Cashier

Walgreens
09.2000 - 12.2002

High school diploma -

Harper High School

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Latanya Roper