Latanya Roper
Sarasota,FL
Summary
Experienced and skillful customer service professional.
Professional caregiver with solid experience providing compassionate and efficient in-home support. Skilled in medication management, personal care, and patient mobility, ensuring optimal comfort and safety. Strong collaborator, adaptable to changing needs, and consistently reliable in delivering high-quality care.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Home Health Aide
NurseCore
Sarasota, FL
06.2025 - Current
- Provided personal care assistance to clients, enhancing comfort and quality of life.
- Administered medications and monitored vital signs to ensure health compliance.
- Assisted with daily living activities, promoting independence among clients.
- Developed individualized care plans in collaboration with healthcare professionals.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
House Cleaner
Emanuel Cleaning
Sarasota, FL
10.2019 - Current
- Cleaning residential, commercial and office space. Dusting, vacuuming, sweep and mopping etc.
Direct Support Professional
Sevita
Sarasota, FL
08.2024 - 04.2025
- Facilitated daily living activities to enhance client independence and quality of life.
- Developed personalized care plans in collaboration with healthcare professionals and family members.
- Implemented behavior management strategies to promote positive interactions and social skills.
- Trained and mentored new staff on best practices in direct support services and client engagement.
- Monitored client progress, documenting observations to inform adjustments in care plans as needed.
DSP (Direct Support Professional)
Mosaic
Rockford, IL
07.2023 - 11.2023
- Showering clients, cooking, light cleaning, taking clients to Doctor appointments, outdoor activities etc
- Developed individualized support plans for clients to enhance daily living skills.
- Implemented behavioral strategies to promote positive interactions and community engagement.
- Trained new staff on best practices for client care and safety protocols.
Home Health Aide
AllStat Home Health
Sarasota, FL
07.2020 - 09.2022
- Taking clients to Dr. Appointments, shopping, help getting dressed, light housekeeping etc
- Implemented improvements in care routines, resulting in enhanced client satisfaction and well-being.
- Communicated effectively with families regarding client progress and care needs.
Dietary Aide/Cook
Rosewood Care Center
Rockford, IL
11.2018 - 09.2019
- Arranging meals for residents according to their diet cards. Setting/cleaning tables prior to breakfast, lunch and Dinner. Fixing trays, Washing dishes, sweeping, mopping etc. Making thickened liquids if needed, passing snacks.
Food Prep/Cook
Kishwaukee Tap
Rockford, IL
03.2017 - 01.2018
- Clean food preparation equipment, work areas, and counters or tables. Grill, cook, and fry foods such as french fries, eggs, and pancakes. Sweeping, mopping.
Call Service Representative
The Connection
Rockford, IL
02.2016 - 03.2017
- Responsible for handling the needs and request of customers on a daily basis.
- Schedule and confirm appointments for clients, customers, or supervisors.
- Responsible also for helping clients unlock and reactivate accounts.
Front Desk Clerk
Motel 6
Rockford, IL
08.2014 - 01.2016
- Responsibilities included, checking quests in and out of the hotel, responding to customers request and light housekeeping.
Assembler
Southern Imperial
Rockford, IL
07.2011 - 06.2013
- Responsible for assembling magazine racks, working with a team, following instructions, and miscellaneous tasks daily.
Cashier
Walgreens
Rockford, IL
09.2000 - 12.2002
Education
High school diploma -
Harper High School
Chicago, IL06.2000
Skills
- Customer Service
- Patient care
- Personal Service
- Active Listening
- Cooking
- Client Detailed
- Housekeeping
- Cleaning
- Hospitality
- Cash Register
- Communications
- Residential Cleaning
- Dietary Aide Experience
- Home Care
- Commercial Cleaning
- Communication skills
- English
- Phone etiquette
- Data entry
- Computer skills
- Meal preparation
- Vital signs monitoring
- Personal hygiene assistance
- Behavioral support
- Medication administration
- Behavior redirection
- Home care aide
- HIPAA compliance
- CPR/AED
- Home health aide (HHA)
- Documentation and reporting
- Special needs care
- Activities of daily living (adls)
Certification
- CPR Certification August 2024 to August 2026
- Driver's License March 2021 to December 2029
Assessments
- Customer service — Proficient December 2019
- Identifying and resolving common customer issues.
- Full results: Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Home Health Aide
NurseCore
06.2025 - Current
Direct Support Professional
Sevita
08.2024 - 04.2025
DSP (Direct Support Professional)
Mosaic
07.2023 - 11.2023
Home Health Aide
AllStat Home Health
07.2020 - 09.2022
House Cleaner
Emanuel Cleaning
10.2019 - Current
Dietary Aide/Cook
Rosewood Care Center
11.2018 - 09.2019
Food Prep/Cook
Kishwaukee Tap
03.2017 - 01.2018
Call Service Representative
The Connection
02.2016 - 03.2017
Front Desk Clerk
Motel 6
08.2014 - 01.2016
Assembler
Southern Imperial
07.2011 - 06.2013
Cashier
Walgreens
09.2000 - 12.2002
High school diploma -
Harper High School