Knowledgeable and dedicated customer service professional with extensive experience in the food and healthcare industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Hi, I’m
Latarsha Veale
Baltimore,United States
Summary
Overview
18
years of professional experience
1
Certification
Work History
USPS
Postal Carrier
02.2022 - Current
Job overview
- Efficiently managed high volumes of mail during holiday seasons, ensuring all packages were delivered on time despite increased workload.
- Kept vehicle clean and well-maintained, conducting regular inspections for any necessary repairs or maintenance needs.
- Consistently met delivery deadlines through effective time management skills and prioritization of tasks.
- Maintained a safe work environment by adhering to postal regulations and safety guidelines during mail deliveries.
- Adapted quickly to changing conditions due to weather or traffic, adjusting routes as needed while maintaining punctuality in deliveries.
- Handled sensitive materials, such as confidential documents and pharmaceutical deliveries, with discretion and care.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Home Cuisine 1124
Cook Shift Leader
04.2022 - 11.2024
Job overview
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
- Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
- Placed orders to restock items before supplies ran out.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
- Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
- Upheld strict adherence to company policies regarding food handling practices, employee conduct, and dress code requirements.
Johns Hopkins Hospital
Customer Service Procurement
06.2012 - 01.2020
Job overview
- Coordinated purchase requests from multiple departments, ensuring efficient procurement procedures
- Negotiated price quotes with suppliers, optimizing cost-effectiveness for the company
- Liaised with suppliers to arrange deliveries and address issues related to shortages or missed deliveries, maintaining smooth supply chain operations.
State of Maryland
Correctional Officer II
03.2007 - 04.2012
Job overview
- Oversaw daily operations and activities of inmates, promoting adherence to institutional rules and regulations
- Conducted regular searches on inmates, identifying and confiscating contraband items including weapons and drugs
- Mediated inmate disputes and implemented disciplinary measures as needed to maintain order and security.
Education
CCBC Health Care Front Office ApprenticeshipMaryland, United States
University Overview
Chesapeake High SchoolMaryland, United States
Diploma
01.2002
University Overview
Skills
- Active Listening
- Communication
- Computer Skills
- Customer Service
- Interpersonal Skills
- Leadership
- Management Skills
- Problem-Solving
- Time Management
- Microsoft Word
- Reliability and punctuality
Certification
CPR Certified
Timeline
Cook Shift Leader
Home Cuisine 1124
04.2022 - 11.2024
Postal Carrier
USPS
02.2022 - Current
Customer Service Procurement
Johns Hopkins Hospital
06.2012 - 01.2020
Correctional Officer II
State of Maryland
03.2007 - 04.2012
CCBC Health Care Front Office Apprenticeship
Chesapeake High School
Diploma