LaTash Smith
Austin
Summary
Dynamic professional with extensive experiences in all workplaces. Excelling in customer service and team management. Proven ability to enhance operational efficiency and resolve complex issues, fostering a positive environment. Skilled in inventory management and training new hires, consistently driving improvements in performance and satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Associate
Target
09.2024 - Current
- Assisted team in daily operations to maintain efficient workflow and customer service standards.
- Managed inventory levels through regular stock assessments and replenishment strategies.
- Supported promotional events by organizing merchandise displays and ensuring optimal product placement.
- Collaborated with colleagues to streamline processes, enhancing overall team productivity.
- Maintained cleanliness and organization of sales floor to create an inviting atmosphere for shoppers.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Bus Driver
Hampton Roads Transit
10.2023 - 07.2024
- Operated transit buses safely, ensuring compliance with traffic regulations and safety protocols.
- Assisted passengers in boarding and disembarking, providing exceptional customer service during commutes.
- Conducted pre-trip vehicle inspections to identify maintenance needs and ensure operational readiness.
- Navigated designated routes efficiently, adapting to changing traffic conditions to minimize delays.
- Documented incidents and passenger feedback accurately, reporting findings to management for continuous improvement.
- Collaborated with dispatchers to communicate real-time updates on route status and potential delays.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
Production Assembler
Tesla
09.2022 - 09.2023
- Assembled components according to specifications using hand tools and power tools.
- Conducted quality inspections on finished products to ensure adherence to standards.
- Operated machinery in a safe manner, maintaining compliance with safety protocols.
- Collaborated with team members to streamline production processes and enhance efficiency.
- Monitored inventory levels of materials and communicated needs to supervisors promptly.
- Assisted in training new employees on assembly techniques and safety practices.
- Documented daily production activities and reported discrepancies to management for resolution.
Manager
Whataburger Restaurants L&c
12.2020 - 08.2022
- Oversaw daily operations ensuring adherence to quality and service standards
- Trained staff on operational procedures and customer service excellence
- Managed inventory levels, optimizing stock control processes
- Implemented cost-saving initiatives improving overall profitability
- Developed schedules maximizing labor efficiency and coverage
- Monitored performance metrics, driving continuous improvement efforts
- Resolved customer complaints effectively enhancing satisfaction rates
- Collaborated with cross-functional teams to streamline workflow processes
- Accomplished multiple tasks within established timeframes.
Education
Bachelor of Science - Psychology
University of Phoenix
Phoenix, AZ08.2025
High School Diploma - General
South Plains Academy
Lubbock, TX05.2014
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Workplace safety
- Decision-making
- Relationship building
- Courteous and professional
- Complex Problem-solving
- Client engagement
- Product knowledge
- New hire training
- Data entry
- Cross-functional teamwork
Certification
Phlebotomy
CPR
Timeline
Associate
Target
09.2024 - Current
Bus Driver
Hampton Roads Transit
10.2023 - 07.2024
Production Assembler
Tesla
09.2022 - 09.2023
Manager
Whataburger Restaurants L&c
12.2020 - 08.2022
Bachelor of Science - Psychology
University of Phoenix
High School Diploma - General
South Plains Academy