Latasha Brannon
Gaffney,SC
Summary
Proven customer service professional with a track record of enhancing customer satisfaction at Lowe's and Walmart. Demonstrates strong work ethic and integrity, excelling in high-pressure situations. Skilled in customer assistance and adept at improving operational efficiency. Achieved significant waste reduction at Nestle USA, showcasing commitment to quality and cost control.
Overview
31
31
years of professional experience
Work History
Cashier
Lowe's
08.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy
- Lifted up to 20 pounds at once and used forklift to move heavier loads.
Customer Service Cashier
Walmart
11.2002 - 04.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Prep Worker
Nestle USA
05.1993 - 01.1996
- Assisted with inventory management, reducing waste and minimizing costs for the restaurant.
- Gained familiarity with diverse cuisine styles through exposure to different recipes and preparation methods within the establishment setting.
- Improved kitchen efficiency by organizing and prepping ingredients for easy access during busy shifts.
- Enhanced food quality by ensuring proper storage techniques and maintaining cleanliness in prep areas.
Education
High School Diploma -
Gaffney High School
Gaffney, SC05.1993
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Timeline
Cashier
Lowe's
08.2023 - Current
Customer Service Cashier
Walmart
11.2002 - 04.2021
Prep Worker
Nestle USA
05.1993 - 01.1996
High School Diploma -
Gaffney High School