Latasha Faulkner
Stanardsville
Summary
Professional with experience in administrative and customer service roles, prepared for responsibilities involving patient access and support. Strong focus on collaboration, reliability, and adaptability to meet changing needs. Skilled in data entry, scheduling, and communication, with emphasis on accuracy and patient care. Driven to achieve results and enhance team performance.
Overview
7
7
years of professional experience
Work History
Access Associate
University of Virginia Medical Center
Charlottesville, VA
02.2025 - Current
- Managed patient access information using electronic health record systems.
- Coordinated appointment scheduling to optimize patient flow and minimize wait times.
- Assisted patients with insurance verification and eligibility inquiries efficiently.
- Provided support in navigating complex healthcare processes for diverse patient populations.
- Trained new staff on access procedures and system navigation best practices.
Nutrition Service Worker
Encompass Healthcare
Charlottesville, VA
09.2024 - 12.2024
- Evaluated patient dietary notes and determined meal eligibility based on nutritional guidelines.
- Delivered patient meals to hospital rooms, ensuring timely service and adherence to dietary requirements.
- Conducted comprehensive inventory assessments to ensure accurate stock levels.
Medical Records Clerk
Medix Staffing
Chicago, IL
07.2023 - 12.2023
- Processed medical records with attention to detail and compliance with privacy regulations.
- Maintained accurate patient information databases using electronic health record (EHR) systems.
- Managed timely processing of patient records to ensure efficient healthcare delivery.
Overnight Stocker
Walmart
Ruckersville, VA
10.2022 - 07.2023
- Stocked shelves with merchandise, ensuring optimal presentation and accessibility for customers.
- Assisted in inventory management by receiving shipments and organizing stockroom efficiently.
- Maintained cleanliness and organization of sales floor to enhance customer experience.
- Collaborated with team members to execute daily replenishment tasks effectively.
Team Member
Sheetz
Ruckersville, VA
10.2019 - 10.2022
- Provided exceptional customer service by efficiently processing transactions and addressing inquiries.
- Maintained cleanliness and organization of the store to enhance customer experience and safety.
- Collaborated with team members to ensure timely restocking of products and inventory management.
- Assisted in training new staff on operational procedures and customer service standards.
Education
High School Diploma -
William Monroe High School
Stanardsville, VA06.2010
No Degree - Liberal Arts
Piedmont Virginia Community College
Charlottesville, VA05.2027
Skills
- Data entry proficiency
- Customer service
- Problem-solving
- Friendly and outgoing
- Team leadership
- Team collaboration
- Multitasking and organization
- HIPAA compliance
- Verbal and written communication
- Money handling
- Patient check-in
- Customer follow-up
- Electronic health records
- Phone and email etiquette
- Insurance verification
Timeline
Access Associate
University of Virginia Medical Center
02.2025 - Current
Nutrition Service Worker
Encompass Healthcare
09.2024 - 12.2024
Medical Records Clerk
Medix Staffing
07.2023 - 12.2023
Overnight Stocker
Walmart
10.2022 - 07.2023
Team Member
Sheetz
10.2019 - 10.2022
No Degree - Liberal Arts
Piedmont Virginia Community College
High School Diploma -
William Monroe High School