Latasha Finley-Oliver
Phenix City,Alabama
Summary
Reliable Medical Support professional with 25 years of experience in clinic and hospital environment. Expertly assist with office operations and physician support by gathering patient information. Cheerful during each patient interaction to improve satisfaction ratings and patient retention. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
19
19
years of professional experience
Work History
Medical Assistant
East Alabama Medical Center/Cancer Center
2501 Village Professional Dr Opelika,AL
07.2021 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Patient Care Technician, ICU
East Alabama Medical Center/ICU
2000 Pepperell Pkwy Opelika,AL
03.2013 - 07.2021
- Demonstrated adaptability while working alongside various medical teams including respiratory therapists, dietitians, case managers, and social workers to provide comprehensive patient care.
- Aided in the stabilization of critical patients with emergency interventions such as CPR or AED usage under supervision of RNs or physicians.
- Improved ICU efficiency by promptly responding to call lights and coordinating patient needs with medical staff.
- Utilized strong problem-solving skills to address unforeseen challenges or complications that arose during daily tasks efficiently under pressure.
- Facilitated seamless shift transitions by accurately reporting patient status and progress to incoming healthcare professionals.
- Supported patients during recovery periods with proper positioning techniques, wound care, and hygiene assistance.
- Participated in ongoing professional development opportunities such as workshops or training sessions to remain current on industry standards related to Patient Care Technician roles in an ICU setting.
Central Supply Technician
Baptist Medical Center
200 Taylor Rd Montgomery, AL
11.2005 - 03.2013
- Improved accessibility to essential supplies by maintaining an up-to-date computerized inventory system.
- Conducted thorough inspections of incoming shipments, verifying accuracy and quality of products received.
- Enhanced patient safety by implementing strict sterilization and decontamination procedures for medical equipment.
- Continuously updated knowledge on industry trends, regulatory requirements, and best practices through professional development courses or seminars.
- Actively participated in interdisciplinary meetings with other healthcare professionals to discuss ways to improve supply chain management within the facility.
- Increased efficiency in the central supply department by streamlining inventory management processes.
- Collaborated with cross-functional teams to optimize the distribution of medical supplies throughout the facility.
Education
High School Diploma -
Edward Bell High School
Camp Hill, AL05.1997
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- Direct Patient Care
- Clinical Documentation
- Data Entry
- Phlebotomy
- Patient-focused care
- Procedure Assistance
- CPR
- Specimens collection and processing
- Laboratory Specimen Collection
- Appointment Setting
- Medical Records Management
- Patient Flow Management
- Medical supply inventory
- Equipment Sterilization
- Medical office administration
- Sterile technique
- OB/GYN procedures
- Wound care specialist
Timeline
Medical Assistant
East Alabama Medical Center/Cancer Center
07.2021 - Current
Patient Care Technician, ICU
East Alabama Medical Center/ICU
03.2013 - 07.2021
Central Supply Technician
Baptist Medical Center
11.2005 - 03.2013
High School Diploma -
Edward Bell High School