Latasha Gardner
Dunwoody,GA
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
20
20
years of professional experience
Work History
Medical Receptionist
Anwan Wellness Center
Tucker, GA
03.2022 - Current
- Answered telephones and directed calls to appropriate medical or administrative staff.
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
Customer Service Representative/Insurance Verification Specialist
Wider Circle
Atlanta, GA
09.2020 - 03.2022
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Maintained detailed records of customer verifications and associated documentation.
- Assisted in the development of new verification methods and processes.
- Documented workflow processes for verifying customer accounts according to established standards.
- Contacted patients to confirm demographic information and communicate financial responsibilities.
- Handled billing related activities focused on medical specialties.
- Utilized electronic medical records (EMR) systems for documenting verification processes.
Project Manager
Eastern United Construction
Atlanta, Georgia
01.2015 - 04.2020
- Manage accurate invoice payments process and financial management of project costs.
- Strictly enforce the Safety Program and manage the Quality Control Program.
- Maintain positive relationships with Owners, Engineers, and Design Consultants.
- Establish project plan, maintain weekly progress, and pulse of the project, with prepare punch lists
- Manage constructions projects from start to close out,
Project Manager
Z General Construction
Lawrenceville, GA
10.2010 - 01.2015
- Conduct site checks to monitor progress and the standard of quality standards.
- Handle any environmental or local community issues that may arise during the project.
- Keep all stakeholders aware of the progress on projects and prepare progress reports regularly.
- Ensure supplies and equipment are ordered and delivered accordingly to schedule. Also, ensure compliance with safety regulations and building codes.
- Oversee construction projects from the beginning to end, from 1,000 to 1.5 million, while managing the budget and estimating costs.
- Prepare reports regarding job status, plan construction operations, and ensure all deadlines are met.
Apartment Manager
American Homes
Columbia, SC
02.2005 - 02.2010
- Receiving recordings while handling residents' requests, concerns, rent payment, and security deposit.
- Making daily bank deposits.
- Providing lease support as needed, including showing units to prospective residents' apartments and explaining occupancy terms.
- Handling all collection activities for the community by computing, typing, and delivering monthly statements to residents.
- Monitoring the history of security deposit, calculating term interest, refund status, and maintenance/repair deductions.
- Coordinating the eviction process,
Education
BBA - Business Management
University of Phoenix
Tempe, AZ03-2010
Skills
- Insurance Verification
- Medical office administration
- Mail Management
- Medical Billing
- Medical Charting
- Payment Collection
- HIPAA Compliance
- Medical Terminology
- Records Management
- Typing and filing
- Medical Records Management
- Appointment Setting
- Documentation
- Microsoft Office
- Inventory Oversight
- Understanding of medical laws
Timeline
Medical Receptionist
Anwan Wellness Center
03.2022 - Current
Customer Service Representative/Insurance Verification Specialist
Wider Circle
09.2020 - 03.2022
Project Manager
Eastern United Construction
01.2015 - 04.2020
Project Manager
Z General Construction
10.2010 - 01.2015
Apartment Manager
American Homes
02.2005 - 02.2010
BBA - Business Management
University of Phoenix
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