Delivered structured training and onboarding support for newly hired associates using adult learning principles
Managed program operations including scheduling, communications, policy review, and cross-departmental coordination.
Led onboarding sessions, delivering high-impact briefings to senior leadership, and team development workshops to ensure productivity and culture alignment.
Interpreted organizational guidelines and resolved internal conflicts with judgment and discretion.
Championed DEI initiatives and supported team members in navigating compliance and engagement strategies.
Led virtual training sessions using web-based platforms while maintaining high levels of participant interaction and engagement throughout the event duration.
Streamlined client progress tracking by implementing user-friendly digital health platform.
Conducted comprehensive health assessments for accurate goal-setting and customized coaching strategies.
Health Coach
Optum Health
01.2017 - 01.2022
Supported internal leadership through program coordination, performance reporting, and strategic training alignment.
Partnered with HR and department managers to refine onboarding processes and compliance training.
Facilitated team briefings, presentations, and engagement activities to strengthen cross-functional collaboration.
Provided ongoing communication and logistical support for large coaching teams across multiple business units.
Led process improvement efforts and policy interpretation to streamline administrative operations.
Utilized evidence-based research to inform coaching methods that produced tangible improvements in clients'' overall health status.
Coached 10 clients daily by developing health goals and action plans.
Education
Bachelor of Arts - Interdisciplinary Arts & Science (Psychology Concentration)
University of Washington
Tacoma, WA
Skills
Calendar & Schedule Coordination
Event & Meeting Planning
Support & Communication
Training Development & Facilitation
Diversity, Equity & Inclusion Initiatives
Policy Interpretation & Compliance
Performance Monitoring & Reporting
Stakeholder Engagement & Relationship Building
Microsoft Office Suite
System Navigation
Culture Strategy
Project management
Certification
Advancing Your Skills as an HR Business Partner, LinkedIn Learning, (June 2023)
Learning and Development Series, Udemy, (March 19th. 2025)
Timeline
Facilitator & Lead Health Coach
RVO Health
01.2022 - Current
Health Coach
Optum Health
01.2017 - 01.2022
Bachelor of Arts - Interdisciplinary Arts & Science (Psychology Concentration)