Latasha James
Richmond,VA
Summary
Highly-motivated with the desire to take on new challenges to promote operational efficiency through advanced administrative and decision-making abilities. Insightful and productive team member with active communication skills. Devoted to giving every person a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Sales Associate
ABC Stores
Richmond, VA
01.2024 - Current
- Maintained up-to-date knowledge of store merchandise and policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Helped customers find specific products, answered questions and offered product advice.
- Answered incoming telephone calls to provide store, products and services information.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Secretary/Office Administrative Assistant
T&T Delivery Services LLC
Midlothian, VA
01.2022 - 12.2023
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Managed employee records including payroll information, attendance tracking, vacation time requests.
Alarm Dispatcher
Richmond Alarm
Richmond , VA
09.2019 - 01.2021
- Received and dispatched calls for emergency services.
- Created daily reports detailing response times, call volumes, and other pertinent information.
- Verified alarm signals with callers to ensure accuracy of information provided.
- Maintained accurate records of incoming and outgoing calls, including time received and dispatched.
Correctional Officer
Powhatan Correctional Center
Powhatan, VA
10.2015 - 08.2019
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
Skills
- Office Administration
- Information Security
- Filing
- Calendar Management
- Accountability
- Customer Service
Timeline
Sales Associate
ABC Stores
01.2024 - Current
Secretary/Office Administrative Assistant
T&T Delivery Services LLC
01.2022 - 12.2023
Alarm Dispatcher
Richmond Alarm
09.2019 - 01.2021
Correctional Officer
Powhatan Correctional Center
10.2015 - 08.2019