Latasha Mayers
Summary
Disciplined individual skilled in collecting and verifying patient demographic and insurance information and preparing and maintaining medical records. Proficient in using medical terminology and classifying diagnostic procedures, treatments and medications. Dedicated to providing highest quality care to patients.
Overview
14
14
years of professional experience
Work History
Medical Records Clerk
Lackey Memorial Hospital
08.2023 - Current
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
Customer Service Representative
Continuum Gloval Solutions
02.2020 - 08.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Tax Preparer Specialist
Fas Tax Of Jackson
01.2018 - 04.2023
- Completed and filed returns with tax departments at local, state, and federal levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Maintained compliance by adhering to current tax laws and regulations.
- Communicated with clients regarding tax situations, providing guidance on financial decisions.
Secretary
Dunlap And Thames Funeral Home
08.2018 - 01.2019
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
Tax Preparer
Fas Tax Of Forest
01.2011 - 01.2018
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Assessed client tax situations to determine best filing options.
- Prepared tax returns for clients in various industries according to government regulations and requirements.
- Maintained compliance by adhering to current tax laws and regulations.
- Offered clients recommendations to reduce tax liabilities.
Education
High School Diploma -
Lake High School
Lake, MS05.2006
Skills
- Records Management
- HIPAA Compliance
- Document Scanning
- Account Management
- Client Relations
- Paperwork Processing
- Filing Systems Expertise
- Customer Service
- Payment Collection
Timeline
Medical Records Clerk
Lackey Memorial Hospital
08.2023 - Current
Customer Service Representative
Continuum Gloval Solutions
02.2020 - 08.2023
Secretary
Dunlap And Thames Funeral Home
08.2018 - 01.2019
Tax Preparer Specialist
Fas Tax Of Jackson
01.2018 - 04.2023
Tax Preparer
Fas Tax Of Forest
01.2011 - 01.2018
High School Diploma -
Lake High School
Similar Profiles
Casey HaganCasey Hagan
Registered Diagnostic Medical Sonographer at Lackey Memorial HospitalRegistered Diagnostic Medical Sonographer at Lackey Memorial Hospital
Hunter HarrellHunter Harrell
Marketing Director at RxXtra 340B Solutions/Lackey Memorial HospitalMarketing Director at RxXtra 340B Solutions/Lackey Memorial Hospital
Shelbygrace BoykinShelbygrace Boykin
Nurses Aide/ER Technician at Lackey Memorial HospitalNurses Aide/ER Technician at Lackey Memorial Hospital
Karina FavelaKarina Favela
Certified Medical Assistant/Medical Records Clerk at Loyal Source Government Services, LLCCertified Medical Assistant/Medical Records Clerk at Loyal Source Government Services, LLC
Bianca SinghBianca Singh
Medical Secretary/Medical Records Clerk at Weill Cornell MedicineMedical Secretary/Medical Records Clerk at Weill Cornell Medicine