Latasha Mcintosh
Canton
Summary
Dedicated Medical Assistant with extensive experience at Alliance Family Health Center, skilled in phlebotomy and clinical documentation. Proven ability to enhance patient satisfaction through compassionate care and effective communication. Committed to maintaining HIPAA compliance and infection control, contributing to reduced patient readmission rates and seamless care delivery.
Overview
4
4
years of professional experience
Work History
Medical Assistant
Alliance Family Health Center
10.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents including faxing.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
- Completed EKGs and other tests based on patient presentation in office.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Prepared lab specimens for diagnostic evaluation
- Complete Rapid testing (Flu, Covid, Mono, Hiv and Strep),drug testing including rapid urine drug testing
- Completed Yearly, Dot, Well child Physicals
- Completed Drug testing (hair, urine, salvia), breathalyzer, Audiometry, Snellen and Ishihara testing
- completed Ear Irrigations, vaccines, and Injections (Toradol, Ketorolac, Rocephin, and Depo Provera), Nebulizer treatments
- Glucose Testing(finger stick- A1C, Blood)
Medical Assistant
Concentra Urgent Care
09.2021 - 2022
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Education
Associate of Science - Medical Assisting
Ross Medical Education Center
Canton, OH01-2024
Skills
- HIPAA compliance
- Customer service
- Medical terminology knowledge
- Prioritizing stat orders
- Lab equipment calibration
- Clinical documentation
- Phlebotomy
- Electronic health records
Timeline
Medical Assistant
Alliance Family Health Center
10.2022 - Current
Medical Assistant
Concentra Urgent Care
09.2021 - 2022
Associate of Science - Medical Assisting
Ross Medical Education Center
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