Latasha Palmer
Orangeburg,SC
Summary
Dynamic leader with a proven track record at Bealls, excelling in staff management and operational excellence. Enhanced customer satisfaction through effective training and quality control measures. Skilled in schedule development and inventory oversight, fostering a positive work environment that drives business success and team performance.
Overview
19
19
years of professional experience
Work History
Lead Supervisor
Bealls
Orangeburg, SC
02.2025 - Current
- Demonstrated leadership excellence by guiding team members to achieve their full potential.
- Facilitated professional advancement by providing ongoing learning opportunities.
- Supervised entire production process, from incoming materials and line preparation to quality assurance inspections and product shipping.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Assistant Manager
Panera Bread
Charleston, SC
02.2017 - 02.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Increased sales through effective merchandising strategies and targeted promotions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Analyzed sales data to identify trends and adjust inventory orders accordingly.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Cashier Supervisor
Kirkland’s Cleaners
Orangeburg, SC
02.2014 - 02.2022
- Quickly and accurately counted drawers at start and end of each shift.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
- Verified accuracy of daily cashier batches by checking receipts, checks, and cash.
- Increased cashier efficiency through hands-on coaching sessions focused on improving speed, accuracy, and customer interactions.
- Replenished checkout lines with printer paper and change throughout shifts to prevent any customer service delays.
- Researched issues to obtain appropriate answers to customer inquiries.
Cashier Team Lead
Dairy O
Orangeburg, SC
03.2006 - 02.2014
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Restocked and organized merchandise in front lanes.
- Used POS system to enter orders, process payments and issue receipts.
Education
Cosmetology
Cope Area Career Center
Cope, SC06.2007
High School Diploma -
Edisto High School
Orangeburg, SC05.2007
Skills
- Schedule development
- Inventory oversight
- Staff management
- Software experience
- Customer service
- Quality control
- Payroll processing
- Positive attitude
- Business development
- Department organization
- Hiring and training
- Time management
Accomplishments
Kiwanis Club Award 2001 Great leadership and Most Outstanding Achievement
Timeline
Lead Supervisor
Bealls
02.2025 - Current
Assistant Manager
Panera Bread
02.2017 - 02.2025
Cashier Supervisor
Kirkland’s Cleaners
02.2014 - 02.2022
Cashier Team Lead
Dairy O
03.2006 - 02.2014
Cosmetology
Cope Area Career Center
High School Diploma -
Edisto High School