Summary
Work History
Education
Skills
Timeline
Latasha Russell

Latasha Russell

Savannah,GA

Summary

My extensive background in managing operations across various sectors, coupled with my innate ability to foster team unity and stability, makes me an ideal candidate for this role.

My career has been marked by my ability to build strong relationships and maintain a productive work environment. I am particularly attracted to your organization for its dynamic pace and structured environment, which aligns perfectly with my professional background and personal preferences. My balanced approach to open-mindedness and stability, combined with my high agreeableness, allows me to thrive in roles that require careful consideration of new responsibilities and a focus on fostering harmony within the team.

I am eager to bring my blend of strategic planning, collaboration, and operational management skills to your team.

Work History

Leasing Consultant

Westshore
  • Greeted potential tenants and provided information about the property.
  • Conducted tours of available apartments, highlighting features and amenities.
  • Maintained accurate records of prospective renters, applications and leases.

Operations Manager

Mack Management
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.

Tax Specialist

Turbo Tax
  • Prepared, reviewed, and filed tax returns for individual clients.
  • Analyzed financial documents to ensure accuracy of information reported on tax forms.
  • Researched and interpreted complex tax regulations in order to advise clients on the most advantageous methods of filing their taxes.

Order Fulfillment Associate

Amazon
  • Maintained accurate records of orders, shipments, and inventory.
  • Processed incoming orders in a timely manner according to company standards.
  • Verified order accuracy prior to shipment.

Lead Cashier

Port Fuel Center
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.

Regional Customer Service Coordinator

Ricoh
  • Provided customer service assistance to customers via phone and email.
  • Developed relationships with customers to ensure satisfaction.
  • Assisted in the development of quality assurance standards for customer service operations.
  • Collaborated with other departments to resolve complex customer issues quickly.
  • Developed and implemented strategies retain customers and drive loyalty.

Data Entry Clerk

CitiTrends Corporate
  • Ensured compliance with all relevant rules and regulations governing data entry activities.
  • Utilized specialized software applications related to the job role.
  • Collaborated with other departments to resolve issues regarding incorrect data entries.
  • Checked source documents against entered data to ensure accuracy.
  • Maintained database by entering new and updated customer and account information.

Human Resources Assistant

Georgia Regional Hospital
  • Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.
  • Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
  • Organized and conducted new hire orientation sessions to introduce policies and procedures to employees.

Dump Truck Driver

B&N
  • Loaded dump truck with materials from site stockpile, ensuring proper weight distribution and safety regulations were followed.
  • Drove dump truck to job sites while adhering to all applicable traffic laws and company policies.
  • Checked brakes, oil, tires, lights and other systems on a regular basis to ensure safe operation of the vehicle.

Cash Office Clerk

Chatham Area Transit
  • Received and processed payments from customers in the form of cash.
  • Counted and verified currency, coins received during shift.

  • Maintained a clean and organized workspace according to company standards.
  • Responsible for handling large sums of money safely at all times.

Customer Service Representative

Voter Registration - Board Of Elections
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Introduced and trained customers on improved voting machine.

Equipment Operator

Chatham County, Georgia
  • Operated a variety of heavy equipment such as backhoes, bulldozers and cranes to move earth and materials.
  • Maintained daily logs of machine operations and reported any mechanical or safety issues to supervisor.
  • Performed preventative maintenance on equipment, including greasing, oiling, servicing engines and changing filters.

Cashier

Kentucky Fried Chicken
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
  • Followed health department regulations regarding food storage temperatures and sanitation guidelines.
  • Collaborated with other team members to ensure timely completion of tasks.

Housekeeper/Quality Control Inspector

Home Suites 2
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Changed bed linens and towels, tidied up rooms.
  • Inspected guest rooms after cleaning to ensure they were presentable.

Cashier/Customer Service Manager

Walmart
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Conducted regular training sessions for staff on new products, services, and customer service techniques.
  • Maintained knowledge of company products and services to promptly resolve complaints and concerns.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Car Rental Agent

Thrifty Car Rental
  • Greeted customers, answered their questions and provided information about car rental services.
  • Processed customer reservations and payments.
  • Inspected vehicles for damage prior to rental and upon return.
  • Maintained records of vehicle availability, condition, maintenance and repair history.

School Bus Driver

First Transit
  • Ensured safety of students by following all traffic laws and regulations.
  • Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
  • Performed pre-trip inspections of the bus according to established procedures.

Customer Service Representative

Ameristar Casino Resort Spa
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Inputted customer data into the system to ensure accuracy of information.

Collections Agent

Sprint
  • Interviewed customers to obtain financial information, payment history and other relevant details.
  • Researched customer accounts for any discrepancies or outstanding payments.
  • Negotiated payment plans with customers to ensure timely repayment of debt.
  • Assisted customers with troubleshooting technical issues related to product activation.

Government Contractor

Department Of Defence
  • Reviewed specifications, and other technical documents to ensure accurate project execution.
  • Developed detailed plans for projects based on customer needs and expectations.
  • Collaborated with internal departments to develop strategies that would maximize the value of each contract agreement.
  • Scheduled staff and subcontractors to maintain adequate coverage and complete jobs on time.

Medical Records Clerk

DePaul Hospital
  • Reviewed patient charts for accuracy and completeness.
  • Processed incoming medical records requests.
  • Maintained a secure filing system for confidential documents.
  • Retrieved patient medical records in response to requests from authorized personnel.
  • Organized patient charts, gathering medical histories, lab results and consents.

Barber

Flawless BarberShop
  • Greeted customers, provided consultation services and identified customer needs.
  • Established a professional relationship with clients by providing quality haircuts and styling services.
  • Provided hair care advice, including product recommendations and styling tips.

Education

Some College (No Degree) - Business Administration

University of Phoenix

Some College (No Degree) - General Studies

South University

Certified Medical Assistant

Xcellent Healthcare

Skills

  • Organized Mindset
  • Basic Mathematics
  • Data Analysis
  • Business Development
  • Customer Service
  • Data accuracy
  • Excellent communication skills
  • Quality Assurance
  • Communication and Comprehensive

Timeline

Leasing Consultant - Westshore
Operations Manager - Mack Management
Tax Specialist - Turbo Tax
Order Fulfillment Associate - Amazon
Lead Cashier - Port Fuel Center
Regional Customer Service Coordinator - Ricoh
Data Entry Clerk - CitiTrends Corporate
Human Resources Assistant - Georgia Regional Hospital
Dump Truck Driver - B&N
Cash Office Clerk - Chatham Area Transit
Customer Service Representative - Voter Registration - Board Of Elections
Equipment Operator - Chatham County, Georgia
Cashier - Kentucky Fried Chicken
Housekeeper/Quality Control Inspector - Home Suites 2
Cashier/Customer Service Manager - Walmart
Car Rental Agent - Thrifty Car Rental
School Bus Driver - First Transit
Customer Service Representative - Ameristar Casino Resort Spa
Collections Agent - Sprint
Government Contractor - Department Of Defence
Medical Records Clerk - DePaul Hospital
Barber - Flawless BarberShop
University of Phoenix - Some College (No Degree), Business Administration
South University - Some College (No Degree), General Studies
Xcellent Healthcare - , Certified Medical Assistant

Similar Profiles

CREATE PROFILE
Latasha Russell