Summary
Overview
Work History
Education
Skills
Certification
Certificationdates
Timeline
Generic

Latasha Spencer

Cleveland

Summary

Pursuing a position as a STNA. Eager professional with extensive customer service background. Functions independently and collaboratively within a team to accomplish goals collectively. This position will give me an opportunity to use the skills that I have acquired patient care Adls and vital signs

Overview

18
18
years of professional experience
1
1
Certification

Work History

STNA

Nurse Dash
3850 McKinley Rd
04.2023 - Current
  • Assisted nursing staff with patient monitoring and reporting changes in conditions.
  • Provided compassionate care to patients, ensuring comfort and dignity during daily activities.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

Patient Access Representative/STNA

University Hospitals
Cleveland, OH
01.2017 - 05.2023
  • Scheduling appts registration insurance verification faxes inbound calls scanning epic scheduling etc
  • Provided excellent customer service to patients and medical staff.
  • Engaged with patients to provide critical information.
  • Conducted comprehensive charting updates after each shift, maintaining thorough records of patient care and progress.

Dental Assistant

Neon Dental Center
Cleveland, OH
01.2015 - 01.2017

State Tested Nursing Assistant

HCR Manor care
Cleveland, OH
01.2011 - 01.2015

Foley care colostomy care hoyer lift stand up lift glucose reading.

  • Aided in faster recovery time for post-surgical patients through attentive post-operative care and monitoring.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Transported patients between rooms and appointments or testing locations.
  • Upheld infection control and prevention policies across different patient-facing areas.

Customer Service/cashier

B&M Restaurant
Cleveland, OH
01.2008 - 01.2011

Education

Diploma -

Cleveland Institute of Medical and Dental Inc
Mentor, OH
01.2015

Skills

  • CUSTOMER SERVICE
  • Collinwood High School
  • 13 years Customer Service patient care Other Skills: Maintain calm during periods of Vital Signs & Patient Monitoring high volume Medication Administration Maintain a clean and organized Privacy / HIPAA Regulations work area Patient Advocacy and Support Ability to function independently Patient education Patient Charting Uses resources to get work done in a timely manner
  • End-of-life care
  • Dressing assistance
  • Bathing assistance
  • Feeding assistance
  • OSHA standards
  • Fall prevention
  • Reliable team player

Certification

  • State Tested Nursing Assistant
  • CPR Certification

Certificationdates

  • State Tested Nursing Assistant, 04/01/23, 08/01/25
  • CPR Certification

Timeline

STNA

Nurse Dash
04.2023 - Current

Patient Access Representative/STNA

University Hospitals
01.2017 - 05.2023

Dental Assistant

Neon Dental Center
01.2015 - 01.2017

State Tested Nursing Assistant

HCR Manor care
01.2011 - 01.2015

Customer Service/cashier

B&M Restaurant
01.2008 - 01.2011

Diploma -

Cleveland Institute of Medical and Dental Inc