LaTasha Torns
Jackson,MS
Summary
Experienced professional focused on meeting or exceeding objectives seeking Manager of Business Development and Sales position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style.
Overview
17
17
years of professional experience
Work History
Revenue Specialist
MS Department Of Revenue
Clinton, MS
01.2019 - Current
- Provided guidance and service on various financial problems in order to assist taxpayers' in resolving tax issues.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
Shift Manager
Hardee's
Hattiesburg, MS
02.2020 - 07.2020
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
Department Head
Hobby Lobby
Flowood, MS
07.2013 - 12.2018
- Enforced organizational rules and incorporated policy changes into departments' day-to-day activities.
- Maintained organized inventory with accurate records through proper ordering, tracking and auditing procedures.
- Evaluated performance continuously to identify areas in need of improvement and implement strategies to keep team on-track.
- Collaborated with department personnel to coordinate multifaceted solutions to emerging problems.
Full Time Key Holder
JOANN Fabrics And Crafts
Jackson, MS
01.2012 - 07.2013
- Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Shift Manager
McDonald's
Jackson, MS
10.2010 - 01.2012
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
Store Manager
Claire's Boutique
Flowood, MS
05.2002 - 12.2006
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Education
MBA - Leadership
Belhaven University
Jackson, MS05.2021
Bachelor of Science - Business Management
Belhaven University
Jackson, MS12.2015
Skills
- Closing Procedures
- Active Listening
- Information Tracking
- Confidential Services
Timeline
Shift Manager
Hardee's
02.2020 - 07.2020
Revenue Specialist
MS Department Of Revenue
01.2019 - Current
Department Head
Hobby Lobby
07.2013 - 12.2018
Full Time Key Holder
JOANN Fabrics And Crafts
01.2012 - 07.2013
Shift Manager
McDonald's
10.2010 - 01.2012
Store Manager
Claire's Boutique
05.2002 - 12.2006
MBA - Leadership
Belhaven University
Bachelor of Science - Business Management
Belhaven University
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