Latashia Lemmon
Baltimore,Maryland
Summary
A career that allows me to become and be an asset to a company. My strong communication skills and willingness to learn, has prepared me for any challenging position. Supportive Team Lead with 11 years of experience leading teams. Expert in following detailed production schedules with distinguished history of maximizing productivity. Committed to proactive reorganization for optimized safety and efficiency.
Overview
24
24
years of professional experience
Work History
Team Lead Medical Care Program Associate II
State of Maryland
05.2015 - Current
- Interprets and applies policies and regulations. Annual and semiannual verifications are conducted in accordance with program guidelines and relevant COMAR regulations. Reviews insurance components of applications for accuracy and completeness, prepares and sends approval or denial letters and/or missing information letters to clients along with missing information and fax notices to case managers for MADAP Plus, as needed.
- Handles coordination of benefits for clients with Medicare coverage and place calls to applicants or their respective case managers as needed.
- Verifies clients’ and applicants’ enrollment in Medicaid and Medicare using RUMBA, Carefirst, and Navinet (online database) as part of the screening process. For MADAP clients and applicants
- Verifies private Rx insurance coverage as indicated in application or related documentation.
- Acts as a liaison with public and private agencies regarding MADAP Plus services
- Receives, processes, makes insurance eligibility determinations for MADAP Plus clients and enters data into the Client Service Database System
- Trains, provides advice and guidance for assigned Medical Care Program Associate I and II in all aspects of essential job functions for incumbent.
- Assigns workload, monitors progress through monitoring and reviewing work products and provides guidance in improving skills, knowledge of trainee
- Process all QHP invoices as well as assist with the processing of Dental, Medigap and PDP invoices
- Communicate with case managers, insurance companies and clients regarding eligibility status
- Provides telephone support and assist with walk-in clients
Front Desk Administrative Assistant (Team Lead)
Dedicated Advance Radiology
08.2013 - 05.2015
- Checked in and out all patients, verifying insurance using RisLiq
- Obtained Authorizations for MRI's, CT's, Ultrasounds, and Nuclear Medicine procedures
- Operated desk compose and edit correspondence and memoranda from dictation
- Scheduled and coordinate meetings, appointments, travel arrangements and, events
- Assisting with the drafting and finalization of policy and procedures for front desk staff
- Posting Payments to patients accounts
Medical Administrative Assistant
Advanced Radiology
06.2009 - 08.2013
- Typed memos and daily reports
- Reviewed employees time information
- Scheduled meetings
- Assisting with the drafting and finalization of policy and procedures for radiology staff
- Taking meeting dictations
- Visited different offices to assist with hiring process and orientation for new employees
- Taking and resolving patient issues
Radiology Scheduler
Seton Imaging Center
09.2000 - 05.2009
- Scheduled patient radiology appointments on the EMR System and All scripts Program
- Answered phones
- Obtained insurance authorizations and referrals
Education
Business Administration -
Baltimore Community College
Baltimore, MD05.1997
High School -
Carver Vo-Tech High School
Baltimore, MD05.1995
Skills
- Medical Insurance
- Teamwork and Collaboration
- Team motivation
- Staff Training
- Leading Team Meeting
- Performance Improvement
- Complaint resolution
Timeline
Team Lead Medical Care Program Associate II
State of Maryland
05.2015 - Current
Front Desk Administrative Assistant (Team Lead)
Dedicated Advance Radiology
08.2013 - 05.2015
Medical Administrative Assistant
Advanced Radiology
06.2009 - 08.2013
Radiology Scheduler
Seton Imaging Center
09.2000 - 05.2009
High School -
Carver Vo-Tech High School
Business Administration -
Baltimore Community College
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