Latavia Brown
Bloomington,IN
Summary
Highly motivated sales associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
4
4
years of professional experience
Work History
Sales Associate
Spencer's Gifts
Bloomington, IN
10.2023 - 01.2024
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly. Providing a welcoming store environment by maintaining tidiness around the store.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Cutco Sales Representative
Vector Marketing Company
Remote
05.2023 - 07.2023
- I was responsible for selling cutlery sets. Increased customer satisfaction by providing personalized and attentive service to each client.
- Developed strong rapport with customers, resulting in repeat business and referrals.
- Streamlined the sales process for increased efficiency and better time management.
- Conducted thorough presentations to showcase features and benefits, leading to informed purchasing decisions.
Home Decor Associate
Lowe's Home Department
Fort Wayne, IN
05.2022 - 08.2022
- Responsible for cutting custom measurements for blinds requested by customers. Developed strong client relationships through timely and thorough follow-up on inquiries and concerns with a computer aided design.
- Increased customer satisfaction by making custom orders on a computer aided design and helping create contracts to get blinds installed in the home.
Millwork Sales Associate
Lowes Home Improvement Stores
Fort Wayne, IN
03.2021 - 06.2021
- Developed detailed paperwork for customers inquiring about doors or windows. I assisted with making special orders for custom built doors.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Sales Associate
Kohls Department Store
Fort Wayne, IN
06.2020 - 02.2021
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Assisted customers on the cash register and made sure the area was tidy. Cleaned dressing rooms and assisted with all departments of the store. Boosted customer satisfaction by processing Amazon return orders.
Education
High School Diploma -
Indiana University Bloomington
Bloomington, IN05.2025
Skills
- Order Processing
- Upselling
- Sales Development
- Inventory Control
- Product Sales
- Payment Processing
Timeline
Sales Associate
Spencer's Gifts
10.2023 - 01.2024
Cutco Sales Representative
Vector Marketing Company
05.2023 - 07.2023
Home Decor Associate
Lowe's Home Department
05.2022 - 08.2022
Millwork Sales Associate
Lowes Home Improvement Stores
03.2021 - 06.2021
Sales Associate
Kohls Department Store
06.2020 - 02.2021
High School Diploma -
Indiana University Bloomington