LATAVIA COLLINS
Pembroke Pines,FL
Summary
Dedicated Cashier at Publix Grocery Store, recognized for exceptional productivity and rapid task completion. Demonstrates expertise in accurate cash handling, strong customer service, and effective problem-solving. Proficient in communication and teamwork, contributing to seamless transactions and enhanced customer satisfaction. Aims to leverage skills in a dynamic retail environment to further improve service quality.
Overview
4
4
years of professional experience
Work History
Cashier
Publix Grocery Store
Pembroke Pines, FL
07.2018 - 05.2022
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions, and offered product advice.
- Discounted purchases by scanning and redeeming coupons.
- Scanned items and checked pricing on cash register for accuracy.
- Performed other duties as assigned by management.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Offered customers carry-out service at completion of transaction.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Worked closely with front-end staff to assist customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Maintained work area and kept cash drawer organized.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
Education
Certificate - Medical Administrative Assistant
Ultimate Medical Academy
Clearwater, FL10-2025
Bachelor of Science - Digital Marketing
Colorado Technical University
Colorado Springs, CO11-2024
Associate of Arts - Graphic And Digital Design
Miami Dade College
Miami, FL09-2021
High School Diploma -
Miami Carol City Senior High
Miami Gardens, FL06-2015
Skills
- Hospitality and accommodation
- Empathy and patience
- Attention to detail
- Basic math
- Reliability and punctuality
- Team collaboration
- Work ethic and integrity
- Data entry
- Customer service excellence
- Cleaning and sanitizing
- Organizational growth
Affiliations
- drawing
- digital design/graphic design
Timeline
Cashier
Publix Grocery Store
07.2018 - 05.2022
Certificate - Medical Administrative Assistant
Ultimate Medical Academy
Bachelor of Science - Digital Marketing
Colorado Technical University
Associate of Arts - Graphic And Digital Design
Miami Dade College
High School Diploma -
Miami Carol City Senior High