Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Latavia Davis

Fort Lauderdale,FL

Summary

Licensed Health Insurance Agent

Overview

16
16
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Enhance Health LLC
08.2022 - 2025
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Managed high-volume calls while maintaining a positive customer experience.
  • Collaborated with team members to improve service processes and enhance efficiency.
  • Educated clients on health insurance options and coverage details.
  • Assisted customers in navigating policy selections and enrollment processes.

Cabin Cleaner

ReadyJet, Inc
08.2019 - 08.2022
  • Sanitize aircraft clean restroom and security check aircraft after every flight

Customer Service Representative

Sitel
08.2017 - 07.2019
  • Assist members with online orders

Sales Associate

Hudson Group
07.2016 - 08.2017

Sales Associate

Walmart
10.2011 - 07.2016

Child Care Worker

Aunt D's child care center
01.2009 - 10.2011
  • Childcare teacher

Cashier

McDonald's
02.2009 - 11.2009

Cashier

Publix
09.2006 - 01.2008
  • Cashier & Customer Service

Education

High school or equivalent -

Dillard High School

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Policy analysis
  • Enrollment processing

Certification

  • Security+
  • January 2019 to January 2021

Timeline

Customer Service Representative

Enhance Health LLC
08.2022 - 2025

Cabin Cleaner

ReadyJet, Inc
08.2019 - 08.2022

Customer Service Representative

Sitel
08.2017 - 07.2019

Sales Associate

Hudson Group
07.2016 - 08.2017

Sales Associate

Walmart
10.2011 - 07.2016

Cashier

McDonald's
02.2009 - 11.2009

Child Care Worker

Aunt D's child care center
01.2009 - 10.2011

Cashier

Publix
09.2006 - 01.2008

High school or equivalent -

Dillard High School

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Latavia Davis