Latavia Davis
Fort Lauderdale,FL
Summary
Licensed Health Insurance Agent
Overview
16
16
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Enhance Health LLC
08.2022 - 2025
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed high-volume calls while maintaining a positive customer experience.
- Collaborated with team members to improve service processes and enhance efficiency.
- Educated clients on health insurance options and coverage details.
- Assisted customers in navigating policy selections and enrollment processes.
Cabin Cleaner
ReadyJet, Inc
08.2019 - 08.2022
- Sanitize aircraft clean restroom and security check aircraft after every flight
Customer Service Representative
Sitel
08.2017 - 07.2019
- Assist members with online orders
Sales Associate
Hudson Group
07.2016 - 08.2017
Sales Associate
Walmart
10.2011 - 07.2016
Child Care Worker
Aunt D's child care center
01.2009 - 10.2011
- Childcare teacher
Cashier
McDonald's
02.2009 - 11.2009
Cashier
Publix
09.2006 - 01.2008
- Cashier & Customer Service
Education
High school or equivalent -
Dillard High School
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Policy analysis
- Enrollment processing
Certification
- Security+
- January 2019 to January 2021
Timeline
Customer Service Representative
Enhance Health LLC
08.2022 - 2025
Cabin Cleaner
ReadyJet, Inc
08.2019 - 08.2022
Customer Service Representative
Sitel
08.2017 - 07.2019
Sales Associate
Hudson Group
07.2016 - 08.2017
Sales Associate
Walmart
10.2011 - 07.2016
Cashier
McDonald's
02.2009 - 11.2009
Child Care Worker
Aunt D's child care center
01.2009 - 10.2011
Cashier
Publix
09.2006 - 01.2008
High school or equivalent -
Dillard High School