LaTayna Brooks
Customer Service & Sales
Humble,TX
Summary
Performance-driven Individual with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Overview
16
16
years of professional experience
Work History
Independent Sales Representative
Ambit Energy
Dallas, TX
04.2019 - Current
- Advertise the product to customers through my personal app links
- Complete and process energy applications through the Ambit App
- Marketing and advertising through social media platforms
- Recruit others to join the Ambit Family
- Provide exceptional customer service to all clients and future prospects
- Explain and educate customers on improving their energy consumption by comparing their bills while saving money
Independent Insurance Agent
Primerica
Duluth, GA
03.2019 - 05.2023
- Provide financial education to clients and future clients
- Business Management
- Complete and process insurance applications through the Primerica App
- Marketing and Advertising through social media platforms
- Recruit others to join the Life Insurance Business
- Follow up on potential customers to educate on Life Insurance needs to complete future sales
Independent Business Owner
LB Consulting
Humble, TX
01.2017 - 07.2022
- Help clients obtain a fair and accurate credit report so they can improve their credit health
- Provided elite customer service by resolving any compliments and concerns in a timely fashion
- Achieved financial savings to clients by reducing high interest rates on credit cards and loans.
- Help clients achieve homeownership
- Maintain continues evaluation for each individual client
Sales Representative
AutoNation
Fort Lauderdale, FL
01.2015 - 12.2016
- Greeted customers to determine wants or needs.
- Answered product questions with up-to-date knowledge of sales and promotions
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients
- Demonstrated product features to align with customer needs
- Improved overall customer purchasing experiences to promote steady revenue
- Used CRM database to track referral and appointment data.
Sales Manager
Infiniti Research
Houston, TX
02.2008 - 03.2014
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives
- Tracked monthly sales to generate reports
- Performed sales consultations and educated clients on products and services
- Prospected for new business using databases and other strategies to generate sales
- Recondition all pre own inventory and trade-in inventory
Education
High School Diploma -
M B Smiley High
Houston, TXSkills
- World Class Customer Service
- Active Listening
- Critical Thinking
- Supervision & Leadership
- People Skills
- Relationship Building
- Training & Development
- Billing and Invoicing
- Processing Payments
- Computer Skills
- Good Work Ethic
- Team Building
- Planning & Organizing
- Microsoft Office
Timeline
Independent Sales Representative
Ambit Energy
04.2019 - Current
Independent Insurance Agent
Primerica
03.2019 - 05.2023
Independent Business Owner
LB Consulting
01.2017 - 07.2022
Sales Representative
AutoNation
01.2015 - 12.2016
Sales Manager
Infiniti Research
02.2008 - 03.2014
High School Diploma -
M B Smiley High
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