LaTeasha Higgins
Bay Village,OH
Summary
Long-term goal to obtain a position that will enable me to utilize strong organizational skills, academic achievements and an ability to work well with people. Excellent customer service with proven ability to create and deliver solutions that meet the objectives of the company and satisfy the expectations of customers. Highly skilled with both the management and customers. Vast experience working at different types of jobs, which has sharpened interaction skills with members of the public.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
HS Financial Group LLC
10.2022 - 04.2023
- Working with federal student aid, assisting with accounts and FASFA applications from home.
Server/Bartender
Hooley House Sports Pub & Grille
10.2021 - 11.2022
- Served good quality food & serve top of the shelf drinks, with Outstanding customer service.
HHA- Certified Nursing Assistant
Right At Home
01.2018 - 06.2022
- Home health care provider, taking care of resident's needs, helping them daily
- Also providing companionship.
Customer Service Representative
JCPenney
01.2017 - 08.2021
- Helping customer's place orders, track orders, replace them, providing excellent customer service from
- Home.
Cashier/Shift Lead
Speedway, Columbus Ohio
06.2015 - 05.2017
- Providing customer service, Handling cash, as well as doing inventory.
Education
High school diploma -
The American Academy
Salt Lake City, UTColumbus State Community College/ Lorain Community College
Skills
Business Development Understanding
Credit Card Payment Processing
Stocking and Replenishing
Freight Operations
Performance Goals
Communication Strategies
Verbal and Written Communication
Telephone Etiquette
Team Meetings
Client Support
Technical Support
Documentation
Timeline
Customer Service Representative
HS Financial Group LLC
10.2022 - 04.2023
Server/Bartender
Hooley House Sports Pub & Grille
10.2021 - 11.2022
HHA- Certified Nursing Assistant
Right At Home
01.2018 - 06.2022
Customer Service Representative
JCPenney
01.2017 - 08.2021
Cashier/Shift Lead
Speedway, Columbus Ohio
06.2015 - 05.2017
High school diploma -
The American Academy
Columbus State Community College/ Lorain Community College
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