LaTeaya Greene
Jacksonville,FL
Summary
Dynamic and reliable professional with a clean driving record and exceptional customer service skills, honed at FedEx. Proven ability to manage time effectively and ensure timely deliveries while adhering to safety protocols. Recognized for enhancing customer satisfaction through effective communication and problem-solving in fast-paced environments.
Experienced with safe and efficient driving practices, ensuring timely deliveries. Utilizes excellent route planning and vehicle maintenance skills to maintain operational efficiency. Track record of reliability and adaptability, consistently meeting transportation demands.
Overview
13
13
years of professional experience
Work History
Driver
Uber And Lyft
08.2023 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Designer/Sales
Be Your Own Queen
09.2022 - Current
- Managed multiple design projects simultaneously, ensuring timely delivery within budget constraints.
- Developed innovative design concepts for improved brand recognition and customer engagement.
- Produced high-quality mockups for client approval during the iterative design process, saving time on revisions later down the line.
- Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.
- Used Adobe Creative Suite to edit images for use in marketing materials and website content.
- Streamlined design processes, resulting in increased efficiency and faster project completion times.
- Analyzed user behavior and feedback to optimize design and user experience.
- Designed eye-catching promotional materials, driving increased event attendance and participation rates.
Driver, Warehouse Orders
FedEx
10.2023 - 03.2024
- Maintained safe driving records by strictly following traffic rules and regulations.
- Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
- Loaded and unloaded trucks using pallet jacks or forklifts when required, ensuring proper handling of items.
- Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
- Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
- Collaborated with warehouse staff for efficient loading and unloading of cargo, minimizing delays in the supply chain process.
Housekeeping Supervisor
Extended Stay
08.2013 - 12.2014
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Completed schedules, shift reports, and other business documentation.
Hospitality
The Hyatt
08.2013 - 08.2014
- Cultivated a vibrant, welcoming atmosphere at the church by consistently evaluating and refining hospitality strategies.
- Continuously researched industry trends and best practices, integrating innovative ideas into daily operations to stay ahead in the competitive hospitality market.
- Assisted in training new staff members on company policies, procedures, and best practices within the VIP hospitality industry.
- Participated in ongoing training programs for continuous improvement in hospitality skills and knowledge.
- Participated in ongoing training sessions to stay updated on industry trends and best practices in customer service and hospitality management.
- Participated in industry events and networking sessions to generate leads and stay informed on trends within the hospitality sector.
Housekeeping Supervisor
Residence Inn
01.2012 - 04.2013
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Worked with front desk to respond promptly to all guest requests.
- Completed schedules, shift reports, and other business documentation.
- Increased employee performance through effective supervision and training.
Education
Northview High School
Norfolk, Va2003
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- Punctual and reliable
- City and non-city driving
- Flexible schedule
- GPS and route planning
- Loading and unloading
- Safety protocols
- Defensive driving
- Vehicle inspection
Route planning
Timeline
Driver, Warehouse Orders
FedEx
10.2023 - 03.2024
Driver
Uber And Lyft
08.2023 - Current
Designer/Sales
Be Your Own Queen
09.2022 - Current
Housekeeping Supervisor
Extended Stay
08.2013 - 12.2014
Hospitality
The Hyatt
08.2013 - 08.2014
Housekeeping Supervisor
Residence Inn
01.2012 - 04.2013
Northview High School
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