Latedris Langley
Georgia Pines Comm Svc
Albany,GA
9
years of professional experience
Dedicated Direct Support Professional with Georgia Pines Comm Svc, skilled in behavior redirection and compassionate caregiving. Enhanced client independence through tailored support plans and crisis intervention strategies. Proven ability to foster positive relationships, ensuring client safety and well-being while achieving personal goals through effective communication and meticulous documentation.
Work History
Direct Support Professional
8 Years 9 Months- Assisted individuals with personal care, grooming, and daily living routines using person-centered support plans.
- Monitored behavior changes and reported concerns promptly to supervisors and care team members.
- Administered medications according to procedures and documented completion accurately.
- Supported community outings, appointments, and recreational activities while promoting independence and social engagement.
- Recorded daily notes, incident reports, and progress updates with accuracy and confidentiality.
- Implemented behavior support strategies to maintain safe, respectful, and structured environments.
- Prepared meals, maintained housekeeping tasks, and ensured clean living areas for client comfort.
- Collaborated with interdisciplinary staff to follow individualized service plans and coordinate consistent care.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
- Assisted disabled clients to support independence and well-being.
- Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
- Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
Delivery Partner
5 Months- Picked grocery orders accurately, following store procedures and item quality standards.
- Verified product freshness, packaging, and expiration dates before loading deliveries.
- Followed safety and traffic guidelines while navigating daily delivery routes.
- Proactively communicated any unforeseen obstacles or delays to customers, demonstrating transparency and professionalism in handling unexpected situations.
- Developed strong relationships with clients through consistent communication and excellent service.
- Adapted quickly to changing client needs or preferences by adjusting delivery schedules as necessary, demonstrating flexibility and commitment to customer satisfaction.
- Enhanced customer satisfaction by providing timely and accurate deliveries with a friendly demeanor.
Cashier
8 Months- Processed customer transactions accurately using point-of-sale system.
- Applied store policies for coupons, refunds, and age-restricted purchases.
- Maintained clean checkout area and organized front-end supplies.
- Supported front-end operations by communicating delays and coordinating customer flow.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Cashier
3 Years 5 Months- Processed customer purchases accurately using POS system and multiple payment types.
- Scanned groceries efficiently while maintaining friendly, professional customer service.
- Counted and balanced cash drawer following register procedures and store policies.
- Bagged items carefully to protect fragile products and improve checkout flow.
- Resolved payment discrepancies and price inquiries with accuracy and courtesy.
- Assisted customers with coupons, returns, and transaction questions at checkout.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma
Skills
Behavior redirection
Client support
Compassionate caregiving
Timeline
Delivery Partner
Publix Grocery Store
11.2025 - 04.2026Read More
Cashier
Wal-Mart Supercenter
10.2024 - 06.2025Read More
Cashier
Publix Grocery Store
01.2022 - 06.2025Read More
Direct Support Professional
Georgia Pines Comm Svc
01.2018 - 10.2026Read More
Colquitt County High
High School Diploma
Read More