LaTeisha Shaw
Denver,CO
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Rideshare Driver
Lyft
11.2018 - Current
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Followed company guidelines and policies when interacting with passengers.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
Phlebotomist/Medical Receptionist
Belle Bonfils Blood Bank
08.2003 - 03.2004
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Used personal protective equipment correctly to protect coworkers and patients.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Reviewed patient records for accuracy and completeness.
- Packaged and shipped specimens to central lab daily.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Monitored supply levels and placed orders for laboratory supplies.
CNA
University Hospital @9th Ave And Colorado Blvd
02.2001 - 01.2002
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Transported patients between rooms and appointments or testing locations.
Education
High School Diploma -
George Washington High School
Denver, CO05.1995
Skills
- Customer Engagement
- Passenger Transportation
- Vehicle Maintenance
- Time Management
- Schedule Management
- Customer Service
- Decision making
- Interpersonal skills
- Effective communication
- Self-motivation
- Problem-solving
- Cash handling
- Attention to detail
- Patience and understanding
- Data Entry
- Infection Control
- Patient Confidentiality
- Paperwork Processing
- Medical Records Management
- Patient Support
- HIPAA
- Patient Care
- Continuous learning
- Proper labeling
- Medical terminology knowledge
- Appointment Scheduling
Certification
- CBCS - Certified Billing and Coding Specialist
Timeline
Rideshare Driver
Lyft
11.2018 - Current
Phlebotomist/Medical Receptionist
Belle Bonfils Blood Bank
08.2003 - 03.2004
CNA
University Hospital @9th Ave And Colorado Blvd
02.2001 - 01.2002
High School Diploma -
George Washington High School
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