Latel Thomas
Round Rock,TX
Summary
Proven Administrative Assistant with a track record of enhancing office operations and customer satisfaction at The Rolling Rooster. Excelled in information security and quality assurance, boosting data protection and service standards. Skilled in proposal writing and meeting planning, demonstrating exceptional organizational abilities and a commitment to excellence.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant
The Rolling Rooster
02.2018 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained inventory of office supplies and placed orders.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Performed research to collect and record industry data.
- Established administrative work procedures to track staff's daily tasks.
Front Office Clerk
Nikkis Chilcare
05.2019 - 09.2020
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Responded to inquiries from callers seeking information.
- Reviewed and streamlined digital file systems to reduce usage errors.
- Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Education
High School Diploma -
Lanier High School
Austin, TX06.2023
Skills
- Proposal Writing
- Meeting planning
- Calendar Management
- Report Writing
- Scheduling
- Mail handling
- Data Entry
- Motivational Techniques
- Collaborative mindset
- Instructional support
- Student Supervision
- Assignment Grading
- Classroom support
- Behavior Modeling
- Communication Skills
- Problem Solving
- Time Management
Certification
- Woolridge Elementary, Texas Association Of Future Educators - January 2018-October 2020
Timeline
Front Office Clerk
Nikkis Chilcare
05.2019 - 09.2020
Administrative Assistant
The Rolling Rooster
02.2018 - Current
High School Diploma -
Lanier High School
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