LaTelsa Dawson
Chattanooga
Summary
Dynamic Patient Access Representative with a proven track record at Conifer Health Revenue Cycle Solutions, excelling in insurance verification and patient registration. Enhanced operational efficiency and patient satisfaction through effective communication and compliance with HIPAA regulations. Skilled in fostering relationships and optimizing workflows, ensuring seamless access to healthcare services.
Overview
12
12
years of professional experience
Work History
Patient Access Representative
Conifer Health Revenue Cycle Solutions
02.2024 - Current
- Facilitated patient registration processes, ensuring accurate data entry and compliance with healthcare regulations.
- Assisted patients with insurance verification, improving access to services and reducing delays in care.
- Managed appointment scheduling, optimizing patient flow and enhancing operational efficiency.
- Resolved patient inquiries promptly, fostering positive relationships and increasing overall satisfaction.
Feeder Operator
Southern Champion Tray
12.2013 - 01.2023
- Operated and maintained feeder equipment to ensure optimal production flow.
- Monitored machinery performance and addressed issues to minimize downtime.
- Collaborated with team members to optimize workflow and improve efficiency.
- Trained new operators on equipment operation and safety protocols.
Education
High School Diploma -
Tyner High School
Chattanooga, TNSkills
- Customer service
- Insurance verification
- HIPAA compliance
- Patient registration
Timeline
Patient Access Representative
Conifer Health Revenue Cycle Solutions
02.2024 - Current
Feeder Operator
Southern Champion Tray
12.2013 - 01.2023
High School Diploma -
Tyner High School