Latesha Pierce

Program Manager (CORE Wellness Center)

Hope Cooperative, Nov 2022 - Current

- Manage and supervise Core Wellness Center day program, ensuring compliance with policies and regulations.

- Identify program obstacles and communicate potential impacts to the team.

- Coach team members on productivity strategies.

- Collaborate with business leadership to set priorities and manage projects.

- Support individuals with mental health symptoms and substance use issues.

- Assess, train, and support direct reports to ensure quality services.

Residential Program Manager

Hope Cooperative, Jul 2021 - Jan 2023

- Oversee Transitional Age Youth & Rapid Rehousing program.

- Plan, organize, and evaluate residential services.

- Provide community relations and outreach.

- Support strategic program spending and budget negotiations.

- Facilitate housing provider and support service coordination meetings.

- Utilize data-driven analysis to measure program performance.

Housing Manager

Hope Cooperative, Jan 2021 - Jul 2021

- Oversee collaborations between housing specialists and service coordinators.

- Coordinate rental subsidies with property management specialists.

- Supervise property management specialist and ensure regulatory compliance.

- Perform HQS inspections on properties.

Respite Services Coordinator / Asst. Manager

Hope Cooperative, Nov 2013 – Jan 2021

- Implement crisis intervention skills to assist individuals in mental health crises.

- Perform intake and needs assessments.

- Refer individuals to community resources and advocate on their behalf.

- Accurately document individual progress.

- Resolve customer complaints and issues.