Latesha Tart

• Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
• Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
• Assisted in resolving complex benefits issues, leading to increased employee satisfaction and retention rates.
• Educated managers on current benefit offerings and policies, enabling them to better assist their teams with questions or concerns.

Doing Medicaid and Snap benefits for those who are in need

• Completed data entry tasks with accuracy and efficiency.
• Followed established procedures to enter and process data correctly.
• Organized, sorted, and checked input data against original documents.
• Scanned documents and saved in database to keep records of essential organizational information.
• Verified accuracy of data entered into system to produce error-free reports.
• Sorted documents and maintained organized filing process.
• Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
• Corrected data entry errors to prevent duplication or data degradation.
• Maintained files, records, and chronologies of entry activities.
• Used computer software to store and retrieve data.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.