Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Latesha White

Orlando

Summary

Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results. Over 10 years of customer service skills.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Operational Supervisor

FedEx
01.2022 - Current

Leadership: ability to lead and motivate a team to active organizational goals.

  • Oversite of daily operations
  • Team leadership and management
  • Strategic Planning - Develops and executes operational plans.
  • Performance Monitoring : Tracks and analyzes key performance metrics , monitors team productivity.
  • Compliance: Ensure operation compiles with relevant safety , health and environmental and other regulations.

Package Handler

FedEx Ground
10.2020 - Current

Leadership skills ability to inspire teamwork and collaboration and effectively prioritize task.

Demonstrating communication skills speaking clearly and engaging with listeners which helps ensure that information.

Portraying organization skills following established procedures and directions. Maintaining organizational and flow accuracy.

Adhering to all safety protocol and company policies to prevent injuries and protect packages from damage.

Independent Business Owner (Regional Leader)

Primerica Financial Services
04.2019 - Current
  • Recruiting
  • Front and back office duties
  • Developing marketing strategies and promoting term life insurance contracts
  • Breeding productive relationships to create a pool of prospective clients from various sources by networking, prospecting, and warm market referrals

Cap Team 1 Supervisor

Wal-Mart Stores Inc.
09.2017 - 04.2019
  • Supervised a team of 15 or more people
  • Inventory control
  • Answered customer correspondence
  • Fulfilled orders placed online
  • Maintained warehouse stock of key items

Department Manager

Wal-Mart Stores Inc.
08.2015 - 09.2017
  • Loaded and unloaded merchandise using a ladder and pallet jack
  • Participated in unloading of trucks and organized stockroom
  • Maintained proper using and ordering of all DSD displays gondola
  • Generated counts
  • Completed price changes
  • Assisted customers via phone with inquiries, complaints, and orders
  • Maintained friendly and professional customer interactions
  • Generated sales floor and backroom weekly inventory reports

Stock/Inventory Associate

Wal-Mart Stores Inc.
09.2005 - 08.2015
  • Assisted in stocking shelves
  • Rotated merchandise and marking prices
  • Scanned backroom bins for inventory control
  • Unpacked and issued sales floor merchandise
  • Assured quality of products and stocked merchandise
  • Paid close attention to detail
  • Ensured that bar codes were correctly placed
  • Provided aid to customers in locating merchandise

File Clerk

Valencia College
11.2004 - 05.2005
  • Tracked materials that were removed from files
  • Searched and retrieved information from files in response to request from authorized persons
  • Placed materials into storage receptacles such as, file cabinet boxes, bins or drawers according to classification and identification information

Human Resources Assistant

Ticketmaster
01.1999 - 10.2003
  • Explained company personnel policies, benefits, and procedures to employers or job applicants
  • Answered phones
  • Generated employee schedules
  • Processed, verified, and maintained documentation relating to personnel activities, such as staffing, recruitment, training, grievances, performance evaluations and classifications
  • Recorded data for each employee, including such information, address, absences, and dates of reasons for terminations
  • Processed and reviewed employment applications in order to evaluate qualifications or eligibility of applicants

Education

Certificate - Work Readiness program for ACT, Work Keys Certification

Workforce Central Florida
Orlando, FL
03.2005

Certificate - Medical Receptionist

Orange Technical College
Orlando, FL
12.1996

High school diploma - General Studies

Jones High School
Orlando, FL
06.1991

Skills

  • Freight Experience
  • Load & Unload
  • Pallet Jack
  • Shipping & Receiving
  • Supervising Experience
  • Warehouse Experience
  • Order Picking
  • Controlling inventory
  • Keeping Records
  • Verifying employment
  • Human Resources
  • Recruiting
  • Office Management
  • Management
  • Purchasing
  • Materials Handling
  • RF Scanner
  • Packaging

Certification

Licensed Insurance Agent February 2017 to Present

Languages

English
Full Professional

Timeline

Operational Supervisor

FedEx
01.2022 - Current

Package Handler

FedEx Ground
10.2020 - Current

Independent Business Owner (Regional Leader)

Primerica Financial Services
04.2019 - Current

Cap Team 1 Supervisor

Wal-Mart Stores Inc.
09.2017 - 04.2019

Department Manager

Wal-Mart Stores Inc.
08.2015 - 09.2017

Stock/Inventory Associate

Wal-Mart Stores Inc.
09.2005 - 08.2015

File Clerk

Valencia College
11.2004 - 05.2005

Human Resources Assistant

Ticketmaster
01.1999 - 10.2003

Certificate - Medical Receptionist

Orange Technical College

High school diploma - General Studies

Jones High School

Certificate - Work Readiness program for ACT, Work Keys Certification

Workforce Central Florida